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Unable to log on to computer

Yesterday I made a recovery disk using my Windows XP installation disk, as instructed.

Today I am unable to start my computer. I get the following messages:

1. "winlogon.exe--The procedure entry point StrRetToBSTR could not be located in the dynamic link library SHLWAPI.dll"

2. "lsass.exe--The procedure entry point StrRetToBSTR could not be located in the dynamic link library SHLWAPI.dll"

3. "User interface Failure--The logon user Interface DLL msgina.dll failed to load.
Contact your system atministrator or replace the DLL, or the restore the original DLL"

What can I do to log on to my computer?

Thank you.

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  • jmpwicno Nov 04, 2008

    I lost my cd


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Posted on Jun 12, 2008

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Posted on Jan 02, 2017

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Stop c0000218

Which operating system ????
If you've just installed Windows XP on your desktop and you've received the following error "STOP: c0000218 {Registry File Failure" you're not alone.
This is a known issue with XP that can arise from incompatible hardware being installed with XP or, in the worst-case scenario, from a faulty hard disk.
Luckily, it is fairly simple to figure out if your disk needs to be replaced or if a software fix is enough to solve the problem.

Check if your hardware is compatible with Windows XP.
You can find compatibility information at the official Microsoft marketplace website (see Below).
Use the recovery system if your hardware is compatible but is still not working. You can access the recovery console by simply putting in your Windows XP CD before booting your computer.
You will be asked whether you want to "Repair or Recover.
" Simply press the "R" key.

Type in your administrator password.
(You must have admin access to use this option.)

Choose to use the "chkdsk" command line, which will allow you to check your disk.
Once in the chkdsk use the "chkdsk /r" command to check your hard disks for errors.
Press "Enter" to start the disk check.

Type in "chkdsk /f". If any errors are found this will allow your computer to attempt a fix of the broken drive.
Restart your computer after the disk fix has been performed, and attempt to run your Windows XP setup again.
You should have no input while the chkdsk utility is in progress any input might further damage your computer and hard drive

Replace your hard disk if the setup fails with the same message. At this point your hard disk is more than likely broken and needs to be replaced.

Jun 25, 2013 | Dell Computers & Internet


How to recover a lost Windows xp password

These techniques to recover a lost xp password are among the more advanced Windows XP Tips and Tricks. In some cases, recovering from a lost password can be very easy though.
For completeness' sake we start with the simplest tips that can help you regain access to a locked account. But even if you find yourself in a more complex situation, please read on. You'll find out what to do.
If you can log in another user account
1. Click on “Start” and enter lusrmgr.msc into the search field:

2. Open “Local Users and Groups” and go to “Users”. Right-click on your account and select “Set Password”:

More advanced password recovery
If there are no other users on your machine to unlock your account, you need to reset your password "offline". Offline means that you boot your pc from outside your usual Windows XP environment using a boot disk or a bootable cdrom.
This offline technique to recover a lost xp password isn't for the faint of heart; the procedure isn't presented in a nice graphical interface and there even is a small risk involved ...
Sometimes the password reset fails and as a consequence you cannot log on with the locked user account afterwards. This doesn't happen often though, and if you are reading this because you need to recover a lost xp password ...
you weren't able to log on after all ...
Of course you will need access to another pc to create a boot disk or bootable cd.

Read more:

on May 05, 2010 | Computers & Internet

1 Answer

Invalid password

which account did you loose your password
is it anemail account? why dont you do forgot password and it will ask you some recovery questions. some people will send the ans to your alternate email acc. hope this helps

Apr 26, 2013 | PrivacyRoot Secret Disk

1 Answer

For got adminastator password

Restart your computer repeatedly tapping the f8 key to enter safe mode while the screen is black once in safe mode where the only things working will be your keyboard and mouse allowing you to attempt to repair your computer Windows Advanced Options Menu Please select an option: Safe Mode
Safe Mode with Networking
Safe Mode with Command Prompt Enable Boot Logging
Enable VGA mode
Last Known Good Configuration (your most recent settings that worked)
Directory Services Restore Mode (Windows domain controllers only)
Debugging Mode Start Windows Normally
Return to OS Choices Menu Use the up and down arrow keys to move the highlight to your choice select safe mode with command prompt Click start run type cmd press Enter black screen should open DOS mode this will vary depending on your operating system type in net user username For eg. If you want to change administrator password , type net user Administrator It will prompt you to enter the new password. Enter the new password and the password is changed if this fails you will need to Select safe mode with networking to download you could download all of these or just one save them to a usb drive for later use if one fails to remove the password Windows Password Recovery Basic A CMOS BIOS password recovery tool Editors note: This tool should only be used by experienced computer users. Please see the enclosed read me if you would like to run it from Windows. Failure to follow instructions (from Windows) will cause your anti-virus to flag this as a virus. Dr.Freeware System Utilities which includes data recovery software, data backup, password reset tools for Windows helps you to maintain your system. Dr.Freeware is freeware, you can download and use it for free. Hope this helps.

Dec 14, 2012 | HP Pavilion Dv5000 Drivers Recovery Dvd...

1 Answer using windows xp..n i am unable 2 play songs coz of no audio drivers...wahtt should i do... Pls help..

Go to the manufacture website for your pc and you will able to find all the drivers there

May 15, 2010 | Computers & Internet

1 Answer

I am unable to install windows xp home edition. I have followed the instructions exactly the way it says to in the help menu and still can't get it to work. Please help

if you use the cd installer you have to tell the machine to start booting from the CD or you might want to set it up in the motherboard's bios as to boot on the CD. Be sure that your hard disk is properly detected and set in the bios especially if it's a SATA drive. You did not mention if it's a desktop or laptop but basically it should be the same process. The laptop usually comes with its own recovery disc with the OS already..hope this helps u...pls come back for a feedback

Aug 19, 2009 | Microsoft Virtual PC for Mac 7.0 Upgrade...

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Install the eRecovery drivers for aspire 5715Z

First ensure you have enabled D2D from Bios, If bios settings are OK then that message often comes up when E recovery partition is damaged.

Possible solutions are calling Acer and getting a disk to restore recovery partition (best way to proceed)

Or downloading and installing drivers from acer website

Here is recovery procedure from manual, to ensure you are doing corrrectly:

Create backup
You can create and save backup images to hard disk, CD or DVD.
1 Boot to Windows XP
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery settings and
click Next.
5 In the Recovery settings window, select Backup snapshot image and
click Next.
6 Select the backup method.
a Use Backup to HDD to store the backup disk image on drive D:.
b Backup to optical device to store the backup image on CD or DVD.
7 After choosing the backup method, click Next.
Follow the instructions on screen to complete the process.
Restore from backup
You can restore backups previously created (as stated in the Create backup
section) from hard disk, CD or DVD.
1 Boot to Windows XP.
2 Press Alt + F10 to open the Acer eRecovery Management utility.
3 Enter the password to proceed. The default password is six zeros.
4 In the Acer eRecovery Management window, select Recovery actions and
click Next.
5 Select the desired restore action and follow the onscreen instructions to
complete the restore process

Here Acer download page: Acer Service & Support

May 05, 2009 | Computers & Internet

2 Answers

Raw file system

To fix the problem
Disable the S.M.A.R.T error detection feature in the CPUCool program or similar utility.
Boot to the Windows 2000 or XP installation CD, and at the Startup menu, press R for repair.
In the Recovery Console, type the following:
chkdsk /p
When the CHKDSK process has finished, reboot the computer.
Run the program again.
The error should no longer be reported unless you start using the S.M.A.R.T error detection feature again.

Error occurs with PartitionMagic 8.0
If you encounter Error 1516 with PartitionMagic 8, first run CHKDSK /F on the affected partition. For instructions on how to run CHKDSK, read How to Run Microsoft's CHKDSK from the Command Line. If this does not fix the error, try running PartitionMagic with the /IFC switch, which causes file system errors to be ignored.
To run PartitionMagic with the /IFC switch
Boot from the first PartitionMagic rescue disk.
When you are prompted to insert the second rescue disk, press Ctrl+C to drop to the command (A:>) prompt.
Insert the second PartitionMagic rescue disk and type the following:
pqmagic /ifc
Press Enter.
please go ahead and try the above steps may be it will fix it

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1 Answer

Unable to burn DVD, unable to access the video_TS.ifo

Hope This Helps!!! Please Rate my Response!!! Thanks!!! 
In order for me to better assist you, I will need a copy of your 123 product’s “Log Files”. Below you will find Instructions to assist you in locating these log files for both windows Vista, and Windows XP. I will also need you to include your License ID and/or Customer ID, your version number, and the name of the movie you are trying to copy. 
You may reply to this email with the log files or send them to

1. Click start, and click the “Computer” button. 
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3. Double click your User name
4. Once inside the folder, click the “Organize” button in the upper right hand corner of the screen.
5. Click “Folder and Search Options”, and move select the “View” tab.
6. Scroll down to the “Hidden Folder’s” file, and select the “Show Hidden Folders and Files” button. Click “Apply” and “OK”
7. Now you will be to see the “AppData” folder, double click that folder.
8. Once there double click the “Local” folder, then the “Virtual Store Folder”, “Program Files”, “123 Copy DVD”, and finally “Log”.
9. Attach to email, and email it to


1. Click start, and click the “My Computer” button. 
2. Once in my computer, double click on the “Local Disk C:” icon, and click on the “Program Files” folder.
3. Once inside the folder, specific to your program (Example: 123Movies2PSP or 123CopyDVD)
4. Attach to email, and email it to Follow Each and Every Step!!! 

Feb 17, 2009 | Navarre 123 Copy Dvd Gold for PC

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