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It sounds as though you can see Transmission lines which are sent out with any broadcast at the top of an image, The TV should normally blank these out, i suggest checking your horizontal and vertical settings
The original white line problem was caused by improper adjustment of the vertical size for which there is an internal adjustment.
The current problem could come from two different sources, one an adjustment again, the other from a capacitor that is losing capacitance and gaining losses; = sick.
If you are fortunate enough to have a surviving TV repair in your area, none of these problems is expensive to find or correct.
Don't be surprised to find the only TV shop operating out of a messy garage since those of us doing this kind of service are dying off and the price one can charge for labor has shrunken to the point that a real business address is too expensive to have.
Hi I had the same problem. Broken white lines across the top of the screen. This is called overscan. You need to go into the Setup menu, other settings. 16:9 overscan needs to be on. Hope this helps.It solved our problem.
Those lines sound like "retrace lines" and several things can cause them. The most common are shorts inside the picture tube and shorted semiconductors in the video driver circuits. They can also be seen if the blue screen voltage is too high or if someone has tampered with the screen voltage control.