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DVD Drive disappears after install of iTunes and restart

Whenever I download and install the latest version of iTunes, my computer will not recognize my DVD drive after restarting. It doesn't show up in "My Computer". It's not even recognized by any of my other burning programs.

I have to uninstall iTunes and restart my computer, then my DVD drive reappears.

I have a Dell computer with Windows Vista. It has all of the current updates available.

What can I do to resolve this?

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  • alvesey Jul 29, 2008

    same problem with HP desktop

  • zielwolf Jan 07, 2009

    I have this problem as well except it happens when I uninstall iTunes. Luckily I have system restore turned on or I would have been stuffed.

  • Anonymous Feb 28, 2009

    Same problem on install with Compaq Presario

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  • 5 Answers

This is a rather nasty little bug. You actually have to go into the Registry editor to fix this one up.  If you're not experienced, be careful with this or you could stuff up your computer  (good idea to make a backup copy of the reigstry before changing anything).

Go to Start --> Run --> type "regedit"

1. In Registry Editor, expand My Computer, and then expand HKEY_LOCAL_MACHINE. 
2. Expand SYSTEM, and then expand CurrentControlSet. 
3. Expand Control, and then expand Class. 
4. Under Class, click {4D36E965-E325-11CE-BFC1-08002BE10318}. 
5. In the right pane (topic area), click UpperFilters.  6. Remove the UpperFilters entry. 7. Save changes
Boot your computer and all should be well.

Posted on Mar 12, 2009

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My apple ihone is disabled connectto itunes


There are many reasons why iTunes will not recognize your iPhone, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPhone you have, here are a few suggestions for helping the problem of iTunes not recognizing iPhone:

1. Generally speaking, when iTunes does not recognize iPhone, it may have something to do with the version of iTunes. If you are using an old version of iTunes on your computer, it may not be capable of recognizing your iOS devices. So updating iTunes to the latest version is a fastest way to get the problem solved.

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4. Of course, your iPhone may also be the cause of iTunes not recognizing iPhone. At this moment, you can restart your iPhone by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPhone to computer with USB cable again.

5. You should also make sure your iPhone trusts your computer, because after changing a new system on computer, your iPhone will regard it as a new computer. What's more, you should check out whether Apple Mobile Device Support is installed on computer.

6. After checking out all the aspects mentioned above, you can try to connect iPhone to computer with the USB cable again.

If none of these methods work out, you may want to try set your iPhone up as new after iTunes not recognizing iPhone. You only need to tap General > Settings > Reset > Erase All Content and Settings, and then choose Set Up as New. When you have set iPhone up as a new device, you are able to connect iPhone to computer with USB cable. But before erasing all contents on your iPhone, you may want to back up iPhone files to computer to keep them safe.

http://www.leawo.org/tutorial/what-to-do-when-itunes-not-recognizing-iphone.html

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MediaMonkey Learn how to recognize an iPod Touch


<p>As one of the desktop media players available today as an alternative to iTunes, MediaMonkey lets you transfer music, videos and other content to manage their iPod devices including the iPod Touch. However, MediaMonkey does not come installed with all drivers and other software components needed to recognize the iPod Touch. Therefore, you need the latest version of iTunes installed on your computer if you use your iPod Touch with MediaMonkey. <br /> <p><br /> <p>1. Download and install the latest version of iTunes on your computer. The software, available free from Apple's site contains the software components needed for a program on your computer, including MediaMonkey, to recognize the iPod Touch. You do not have to keep iTunes open while using the iPod Touch with MediaMonkey, but you should have downloaded and installed the program. <br /> <p><br /> <p>2. Connect the iPod Touch to your computer using the USB cable machine white. Close iTunes, since that opens up when you do this. <br /> <p><br /> <p>3. Release of MediaMonkey. Scroll down the browser on the left and note that the iPod Touch now appears in My Computer. <br />

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There are many reasons why iTunes will not recognize your iPod, whether it's dust or dirt blocking your dock connector or a system setting gone wrong. No matter what model iPod you have, here are a few suggestions for helping the problem of iTunes not recognizing iPod:
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  3. USB port on your computer can be another reason why iPod not recognized by iTunes. So you can try more than one USB port to see whether the USB port works well.
  4. Of course, your iPod may also be the cause of iTunes not recognizing iPod. At this moment, you can restart your iPod by holding the Sleep/Wake button and Home button at the same time until you see the Apple logo, then connect iPod to computer with USB cable again.
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