Question about HP LaserJet 2840 All-In-One Printer

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HP 2840 scan to folder problem

We have it networked. Each computer can only set up one folder so we use one computer for black & white and another for color (lame, right?) On one of the computers, it refuses to add it to the device. I have uninstalled, reinstalled. We have had several problems with the scanning feature, it has, on several occasions, wiped out scan to settings

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  • jacki20 Jun 19, 2008

    I have a similar problem. I have it networked. My Mac, which the router is not hooked to and thru sees the scanner and it works perfect with it. On the other hand, my PC, which is hooked to the router, the printer does not see, and i cant scan. Actually let me clarify that I can print, but when i hit "scan to PC" it says it is not connected to a pc".. i dont get it.

  • Anonymous Feb 04, 2009

    I have the same problem did you find a fix?

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Kiss off your money and get a commercial grade AIO
like Ricoh or Samsung. The 2840 has been a problem for us since the check cleared. 2840 Phone support is worthless. All the other HP products we have work perfectly every time.

Posted on Apr 09, 2009

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I can't scan to a folder on my laptop via a wireless connection from my ricoh aficio 1600. What do I need to do to get my Ricoh to recognize my computer?


questions 1st are you able to print to the copier by wireless ? 2nd was ever able to scan to folder on your laptop by wireless ? If the answer to both is yes try and plug your laptop into a network jack with a network cable and see if you can scan then. If you still can't it is possible the path to your folder has changed or your permission (password) has changed to your folder or the folder is not there anymore.

May 20, 2010 | Ricoh Aficio MP 1600L Black and White...

1 Answer

Add my computer to the scan to option


are you (your computer) properly shared and do you have 'permission'?

Check these two things ... correct if necessary.

I hope this helps

a

Sep 23, 2009 | HP LaserJet 2840 All-In-One Printer

1 Answer

Scan documents on a network folder


yes it is providing it has a send kit installed on the machine, its called windows SMB scanning, and fairly easy to set up should be in your user manual on how to do it.
Canon Tech

May 18, 2009 | Canon ImageRunner 3025 Black and White...

1 Answer

HP PRINTER 2840 WONT SCAN TO WINDOWS FAX AND SCAN PROGRAM


well........ first of all it depends on the Operating System on you computer, then starting from there the advice that i can give you it is to fully uninstall the software and then install the software back using the version that is on hp.com
after that when you have the full sw installed you have to set up the scan button on the printer from the twain scan window but that will be a piece of cake. just make sure ot get the software properly installled.

Mar 06, 2009 | HP LaserJet 2840 Printer

1 Answer

Laserjet 2840. Not able to scan. When I hit the scan to button, it says not set up on PC. I have turned both printer and PC off and on again to reset but didnt help.


There have been a number of problems identified with the software for this all-in-one. Some pertain to USB connect and some to network.

After installing the printer you will need to set up the "Scan to Button" through the HP Director. Open this user interface from your desk top and click on Settings, then scan settings and preference, then scan to setup. Make sure that the feature is turned on and that you have selected a folder to scan to. Click the apply button once you have made your selections. At this point try the button to see if it is working. If not, from the same location outlined above try turning the scan to feature off and then on again. If the scan to button still does not work, hard boot your PC (shut it down complete) and then restart.

Jan 12, 2009 | HP LaserJet 2840 Printer

1 Answer

Scan to PC Setup


Did he delete a folder then recreate it? If so, then you may have to make sure that folder is shared on the network in order to get it to work. Let me know if you need anything else.

Dec 04, 2008 | Canon imageRUNNER 2020i Black and White...

1 Answer

Scanning problem


This seems like you haven't installed the toolbox correct, please send more info.
Have you printer connected by usb cable or in a network(scanning doesn't work on a wireless)?
If on a network, use web browser and through EWS on printer see for network tab and SNMP enable read/write, print public in the 4 fields choose apply. Download fix scan utility from HP web and install. Restart the pc and set up the scan in toolbox and try scan again.

Sep 26, 2008 | HP LaserJet 2840 Printer

1 Answer

Setting up scan to button


@ Winerose,

if the scan to button is nt configured in Toolbox only thn u ll receive the message "not setup on PC"...

Hence go to Toolbox, Scan to tab... and make sureu have the option Turn on Scan to option seleted and enter the folder name or the e-mail address... 

And if u r using Vista PC... u have no option to save the files in pdf format... And in HP chat support there is a person by name Russel who has a solution for this... I forgot the steps so plz contact Russel on chat support and he ll definately help u.... 

Jul 16, 2008 | HP LaserJet 2840 Printer

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