Question about Cingular Wireless Cingular 8525 Smartphone

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Cingular 8525 - white screen

All of a sudden I have a white screen and I can touch on the screen when a call comes in and it will answer the phone; however, keys to dial out don't work

Please help!

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I believe I've figured out what caused my white screen problem. I finally broke down and purchased a nice holster for my 8525. It had a magnetic catch to keep it closed. Within a couple of days I experienced my first white screen. I thought that was pretty wierd, but thought it must just need to be re-booted. Later that night the same thing happened. Throughout the weekend it happened many more times. I got on the internet to see if anyone else was having the same problem...OMG. In site after site the same thing; my 8525 has developed a white screen. I came across one where the writer mentioned that he had just purchased a case with a magnetic closure. I took mine out of the case I'd just purchased, changed the battery, and turned it back on. I have not had a white screen since. I'm back to a velcro closure forever! Good luck.

Posted on Aug 28, 2008

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Posted on Jan 02, 2017

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Have you attempted to remove the battery and then put it back into the device after a full minute? Some times that can help reset the phone and then it will work properly.

If not--has your phone come near to water? Check your battery spot to see if it has or not. That might also do the same thing to your phone.

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