Question about SanDisk Sansa e250 MP3 Player

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Sansa e250 my sansa e 250 will not turn on but when u hit the power butten the scroll wheel turns on blue and when i plug it into the computer the computer dose not recognize it i tried my computer and windows media my i pod gets recognized plz help

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I am running a Sansa and an Ipod simultaneosuly with no conflict, so the problem is definitely with the Sansa.

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on Jun 13, 2008

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My sansa fuze 8gb won't turn off the screen is blank but the blue light around the wheel is sitll lit. When i tried to plug it into my computer it still did nothing. i just bought this 2 months ago and am...


You should be able to hold the power button (as if you were turning it on) for 20-25 seconds, which will shut it off completely. It should work as if nothing happened when you turn it back on again. Hope this works for you!!

Jul 10, 2010 | SanDisk Sansa Fuze MP3 Player

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My view wont do anything, when i turn it on the only thing it does is turn the dial light blue, nohing else, when i plu it in, nothing. the blue light will stay on for however long the battery lasts, is...


Solutions are in order of increasing probability of data loss AND device recovery.
Screen messages are loose approximations

A Soft Reset
1. Hold Power switch up for 5 seconds.
2. Screen displays "Goodbye".
3. Restart

B. Hard Reset
1. Hold Power Switch for 30 seconds
2. Restart

C. Recovery Mode
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold Home button
4. Connect USB cable to device
5. Screen displays "USB" in small type and "16 MB Format" shows up in My Computer
6. Copy firmware files to "16 MB Format" drive letter
7. Disconnect USB cable
8. Screen displays "Firmware update"
9. Restart device

C. Force Format (This one wipes the data partition. Make sure all needed music/pictures/video exist elsewhere)

1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold top/North/up of Scroll Wheel
4. Connect USB cable to device
5. Screen displays "Format and lose data"
6. Press right/East on Scroll Wheel to confirm
7. Screen displays "Formatting"
8. Restart device

D. Manufacturing Mode (included for completeness only)
1. Hold Power Switch for 5 seconds to switch device Off
2. Move switch to Hold
3. Press and hold centre of Scroll Wheel button
4. Connect USB cable to device
5. Windows detects a new hardware device
6. ???
7. ???
8. ???

Dec 27, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

3 Answers

I turn it on and the screen is white.


when that happen to me i held the power button and the middle button at the same time for like 15 sec then it turned off  try that  then turn it back on

Nov 09, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I left my Sansa Clip MP3 Player plugged in while putting my laptop into hibernation. Now player does not response, I can't turn it on, and laptop doesn't recognize it at all.


    Complete Reset of Sansa Clip
  1. Step 1 Turn Sansa Clip on. Press the "Menu" (Home) button on the Sansa Clip.
  2. Step 2 Press the bottom of the scroll wheel until you reach the "Settings" screen. Push the center button to choose "Settings."
  3. Step 3 Scroll down to "Reset All," and select. You will be asked to confirm the reset. Select "Yes." This option will simply allow you to reset the language and location settings on your Sansa Clip. It will not erase data from the clip. To do a complete factory restore, follow steps 4 and 5.
  4. Step 4 In the "Settings" menu, scroll down until you reach "Format" and then select. You will be asked to confirm if you wish to format. Select "Yes."
  5. Step 5 Wait for the screen to say "Formatting Complete." You have now cleared all the files from your Sansa Clip and reset it to factory settings.
  6. Resetting a Frozen Sansa Clip
  7. Step 1 Unfreeze a frozen Sansa Clip by pushing the power button up and holding it for 20 seconds. Release it, and then turn it on again.
  8. Step 2 Go to the Sansa website and download the "Sansa Firmware Updater."
  9. Step 3 Select "Run" when the updater installs. (Installation will take less than two minutes.)
  10. Step 4 Wait for the Sansa Firmware Updater to run through its system test. It will ask you to connect the Sansa Clip to the computer to update your Sansa's software.
  11. Step 5 Connect the Sansa Clip and then remove it from the computer when instructed. If this process does not unfreeze your Sansa Clip, contact Sansa support at the Sansa Firmware Updater website.

Aug 22, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

No screen and a blue scroll...


Reset All
NOTE: THIS IS AN ADVANCED OPERATION AND RESTORES ALL SETTINGS
TO THE FACTORY DEFAULTS. NORMAL USERS ARE NOT RECOMMENDED
TO PERFORM THIS OPERATION!
If your device freezes up press the Menu button and hold for 15 seconds.
This is like a power down of the device. Once you perform the reset, the adjustments you made during last operation
will be gone.....IF that doesn't work try to recover...download the update software and install then lock your sansa hold in the rec key on the left at the same time push the menu/power button this will take you to recovery mode then connect to the computer Star the update software if it doesn't start automatic goto /start /all programs /Sandisk/sansa updater/ sansa updater and start it up manually... follow instructions on the updater and the sansa hope this works.... Please rate

Apr 17, 2009 | SanDisk Sansa e260 MP3 Player

2 Answers

Sandisk sansa e260 refresh database error


is there a reset butten somewhere on it well if it is then get a paper clip and un bend it a press rest and then turn on your sandisk sansae260 and see what it say and maybe that will sovle your problem Have a great happy fun day

Jul 20, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

The screen wont come on


try resetting the player by holding the power button. your player may be "bricked" in which case you may have to get a return from sandisk.

Jul 16, 2008 | SanDisk Sansa E280 MP3 Player

1 Answer

Sansa E250 Black screen lighted wheel, wont do nothing else.


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Apr 09, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Power goes out


easy fix my friend its temporary firmware problem . ok now to fix it plug the sansa in your pc ,just doing so can fix the problem if not ,unplug it from the pc the unit should have stayed on (the blue LED's of the wheel r on but no screen backlight) push the ON button on the side and hold it push for a good 20 secon then releass it that will make the unit do a soft reset and then turn it back on again it may chow the low bat simbol just plug it back in your pc the screen will show the turning arrow the backlight of the screen will work, let it recharge and there you go fix.

Dec 29, 2007 | SanDisk Sansa View 8GB MP3 Player - Black

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