Question about Saeco VIA Venezia

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Steam It heats up and steam comes out, but not as much as normal, When I open the steam valve it comes out heavier right when it opens, and the more I open it the steam slows down.

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The Steam is regulated by 2 thermostas.One for the maximum pressure and one for the minimum pression.It is normal the steam it`s so strong on the beginning and slow when is time for the other thermostat to tell the machine to heat the water again.Saeco is always been like that and i don`t really like the fact the range between this 2 thermostat is pretty far away each other on temp range.It`s saeco...and if you want to change that you need a min thermostat re arm the heater ealy compare the original one.An easy example can be this : min 105 degree ....max 135 deg.
This mean the heater will work ana max of 135 and a minimum of 105.This is just an example.You need to have a schematic to find out the real working range of the thermostat

Posted on Jun 21, 2008

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Have you descaled your machine? If so, it could be that your steam valve may need to be replaced.
Contact Saeco USA Inc. to located a Service Center near you at 800-933-7876 (toll-free), ask for customer support, or contact SAECO via e-mail at : outlet@saeco-usa.com

Posted on Jun 19, 2008

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We've had the Rancilio Audrey now for a year and still not have had a perfect cappucino. 1. Milk. We use 3.5 dairy milk, cold before going under spout. 2. What is the middle (steam) button used for? ...


  1. That is the right milk. Use a thermometer with the milk.
  2. The middle button is used for steam. It engages the high themostat for steam.
    1. Slightly open the steam valve
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The pressure releive valve is pre-factory set to open if the pressure in boiler reach between 1.6 to 1.8 bars.
So either you have the presure switch (presostat) not working normal which supose to switch off the electrical element at 1.2 to 1.3 bars.
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I think I've figured my yard sale EX 80 out. First, the way I think it works... in the tightly sealed boiler the water is heated to boiling, it must have a pressure release valve that sends the water/steam through the coffee and into the carafe. So dangerously hot and under pressure. Before opening the big round cap at the top (reservoir) relieve pressure at the steam tube valve (right side)

Here's how I made my first batch:

When opening reservoir always turn unit off, let reservoir cool a little between batches or you may get a cloud of steam in your face when pouring in water, might not be good for the heating element to shock it with sudden drastic temperature changes either.

Cleaned by running a couple of jugs of water through, cold water (4 on the supplied jug) into the reservoir all parts installed. I read somewhere online (not specific to any machine) not lukewarm water, if it's online it must be true... right?

Put coffee into filter basket/basket holder, matching amount of water in reservoir, 2 or 4 (markings on filter and jug). Espresso coffee should be very finely ground

Install all covers and the coffee basket/filter basket, close steam tube valve, install carafe and turn on the machine. Should get blast of espresso after a couple of minutes.

The steam tube (operated by the valve) seems a little cheesy on first try but I'll get better with practice. There's no steam to the tube until the reservoir starts to send steam to the coffee, the coffee kinda restricts the steam enough to send it to the tube. I was thrown a little because I didn't get steam when I was cleaning the thing, but I think that was because there was no coffee to block the flow. So I opened the valve at the start of the brew, steamed the milk, closed the valve and then the steam blasts through the coffee, tasted good.

Great $1 find.

Hope this helps.

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