No caller ID displayed
If you have digital telephone with cable. First thing you should do is contact the billing department of your service provider. Make sure you are in billing for caller id. If you are let them know you are not receiving service you are paying for. Have them check your number in the switch. Which is the system that allocates each call that is made to and from your number. If this feature is not activated properly in the switch you might be paying for a service that is not properly activated. If all is correct with service provider. Try using another phone that has the caller id feature just to make sure it's not the actual phone. If both phones still doesn't display caller id. You should have your service provider send out a technician to troubleshoot your home telephone lines to make sure all phone jacks and telephone lines are secure and corrosion free, and have them verify service while there. You should also ask about a credit for the time the service was activated until the time the service actually worked.
Oct 14, 2008 |