Question about HP LaserJet P3005n Printer

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Hp p3005n keeps getting paper jam error in tray 2 like every other page it prints and there is no paper jammed. I replaced the printer with a new one and get the same annoying error. So when you printing a large document you ahve to sit and babysit and keep pushing the continue button everytime it errors.

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  • Edward F Jun 19, 2008

    Ihave an HP LaserJet 3005 keeps getting paper jam error in tray 2 like every other page it prints and there is no paper jammed.

  • robertn_us Sep 03, 2008

    I keep getting paper jam in tray 2. Have tried to open the printer and check for paper jammed in the printer, but can find none. Have cancelled all jobs, powered down and back up, sent a new document to print and still get paper jam in tray 2. I give up.

  • jandersen Sep 08, 2008

    must continue to press the "green check" button to get perhaps one sheet to print. Sometimes it will print multible pages before giving the "jammed" error, but most of the time it's just only one page at a time!

  • d45516111 Oct 23, 2008

    i hve the problem of paper jam

  • Anonymous Nov 06, 2008

    13.05.06 jam inids top cover

  • eugenetch14 Nov 21, 2008

    I I have the same problem I take out the plastic part but it do not solve my problem any sagest ions can it be rulers

  • windsome Jan 20, 2009

    Same problem. It seemed to occur after I changed the toner cartridge (with an OEM HP cartridge) and hasn't stopped since. It also takes a minute or two for the first page to print now and doesn't crank out the remaining pages (if they don't get jammed) fast at all?? I'm an accountant and I'll need this to work for tax season real soon!! Help.

  • Anonymous May 06, 2009

    the printer is saying that there is a top cover jam- it tells us to remove the cartridge, and thats where we find the paper jammed?? any ideas??

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I had the same problem, the transfer roller rubber was completely slick and would not pick up paper (it would also make a clicking sound).
Replaced it and the problem went away.


Posted on Oct 23, 2009

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Sounds like a paper size setting in your driver. If the printer has one type of paper in the tray and your are sending a job with a different size, it will jam and will give an error of unexpected paper size.

Posted on Jun 12, 2008

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I use a P3005n at work to print literally thousands of pages per day. Paper tray 2 has what is called a "pick roller", and as the poster above mentioned, it gets worn down and loses its texture which causes it to slip when picking a sheet of paper. This will cause a "jam in tray 2" error when either there is no jam and opening/closig the tray and pressing the green button will get the print job to continue a while, or it may possibly cause a sheet to feed only an inch or so and stop, causing you to need to open the tray and yank the partially-fed page out and resume printing.
Now sometimes, cleaning paper dust from that roller will help the issue for a while, but the problem will return in time. Regular cleaning is a necessary maintenance item for these printers.

Keep in mind that it may feel like there is still texture on your pick roller, but the problem is that these rollers do not roll. They are a cam mechanism that move back and forth to feed, which means that it is the same small section of the roller that contacts the page each time. So there may be texture on the roller, but only the part that touches the paper is worn out.

Now, that solves one feed issue.

Another feed issue I have is that one of my printers will feed without a problem if the paper tray is half full or less. Yet if I fill the tray with a whole ****, I will have feed errors every 20 pages or so, until the paper level lowers.

I have not solved this yet, but yesterday my husband (who knows nothing about printers specifically, but is a gifted mechanic) suggested that there is a spring that gets compressed to raise the pick mechanism when the tray is full. He says that although the pick is cam-driven, there is a spinning motor that runs the cam. If that shaft is worn, it will slip when there is pressure on the unit, but as the pressure releases when the paper level drops, the drive shaft will slip less and feed more easily. It is something worth investigating - I am going to share this theory with our printer technician today.

Hope this is useful to somebody :)

Posted on May 07, 2012

  • Amber Baker May 07, 2012

    I use a P3005n at work to print literally thousands of pages per day. Paper tray 2 has what is called a "pick roller", and as the poster above mentioned, it gets worn down and loses its texture which causes it to slip when picking a sheet of paper. This will cause a "jam in tray 2" error when either there is no jam and opening/closig the tray and pressing the green button will get the print job to continue a while, or it may possibly cause a sheet to feed only an inch or so and stop, causing you to need to open the tray and yank the partially-fed page out and resume printing.
    Now sometimes, cleaning paper dust from that roller will help the issue for a while, but the problem will return in time. Regular cleaning is a necessary maintenance item for these printers.

    Keep in mind that it may feel like there is still texture on your pick roller, but the problem is that these rollers do not roll. They are a cam mechanism that move back and forth to feed, which means that it is the same small section of the roller that contacts the page each time. So there may be texture on the roller, but only the part that touches the paper is worn out.

    Now, that solves one feed issue.

    Another feed issue I have is that one of my printers will feed without a problem if the paper tray is half full or less. Yet if I fill the tray with a whole ****, I will have feed errors every 20 pages or so, until the paper level lowers.

    I have not solved this yet, but yesterday my husband (who knows nothing about printers specifically, but is a gifted mechanic) suggested that there is a spring that gets compressed to raise the pick mechanism when the tray is full. He says that although the pick is cam-driven, there is a spinning motor that runs the cam. If that shaft is worn, it will slip when there is pressure on the unit, but as the pressure releases when the paper level drops, the drive shaft will slip less and feed more easily. It is something worth investigating - I am going to share this theory with our printer technician today.

    Hope this is useful to somebody :)

  • Amber Baker May 07, 2012

    ... the word r e a m got censored? Thanks fixya for making me look like I curse. lol

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Check the the printer trays. I kept having same problem with 2 of them. there is a cardboard piece in one of the trays that can be easily overlooked. trust me.It's tray 2 I beileve. you'll probably have to gut it out the tray from the back. Once I found that piece of carboard andd removed it the paper jam errors went away.

Posted on Oct 08, 2008

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Sounds like someone forgot to remove the packing material when installing that printer

Posted on Sep 18, 2014

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1 Answer

LOCATION OF PRINTER SENSOR


Jams

Clearing jams

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove jams.
Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not pull jammed media against the direction of travel through the paper path to avoid damage
to the printer.

To prevent damage to the printer when clearing jams, including jams in the output bin, always open the
print-cartridge door and remove the print cartridge. Keep the door open and the cartridge out until the
jam has been cleared. Opening the print-cartridge door and removing the print cartridge relieves tension
on the printer rollers, which prevents damage to the printer and makes the removal of jammed pages
easier.

Occasionally, media becomes jammed during a print job. You are notified of a media jam by an error
from the software and the printer control panel lights. See Control-panel lights (HP LaserJet 1010 series
printers) on page 102 or Control-panel lights (HP LaserJet 1020 printer) on page 106.

The following are some of the causes of media jams:

?

The input trays are loaded improperly or are too full. See Loading media on page 25.

NOTE When you add new media, always remove all of the media from the input tray and
straighten the stack of new media. This helps prevent multiple sheets of media from feeding
through the printer at one time, reducing media jams.

The media does not meet HP specifications. See Media specifications on page 21.

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Typical media jam locations

?

?

?

Print cartridge area: See Removing a jammed page on page 43.

Input tray area: If the page is still sticking out of the input tray, gently try to remove it from the input
tray without tearing the page. If you feel resistance, see Removing a jammed page on page 43.

Output path: If the page is sticking out of the output bin, see Removing a jammed page


NOTE There might be loose toner in the printer after a media jam. This toner clears up after
a few sheets are printed.

Removing a jammed page

Use the procedures in this section to remove a jam.

CAUTION Media jams might result in loose toner on the page. If you get any toner on your
clothes, wash them in cold water. Hot water will permanently set the toner into the fabric.


Partshere Troubleshooting

CAUTION To prevent damage to the printer when clearing jams, including jams in the output
bin, always open the print cartridge door and remove the print cartridge.

To prevent damage to the print cartridge, minimize its exposure to direct light. Cover the print
cartridge with a sheet of paper.

NOTE The following illustrations show the HP LaserJet 1020 printer. The same procedure is
used to remove a jam in the HP LaserJet 1010 series printers.

1

Open the print cartridge door, and remove the print cartridge.

2

Grasp the middle edge of the side of the media that is most visible, and carefully pull it free from
the printer.

CAUTION Do not use sharp objects, such as tweezers or needle nose pliers, to remove
jams. Damage caused by sharp objects will not be covered by the warranty.

CAUTION Always pull jammed media in the direction it would travel through the paper path.
Do not forcefully pull jammed media against the direction of travel through the paper path to
avoid damage to the printer.


3

When you have removed the jammed media, replace the print cartridge, and close the print cartridge
door.

After clearing a media jam, you might need to turn the printer off then on again.

NOTE When you add new media, remove all of the media from the input tray and straighten
the stack of new media.

Sep 25, 2011 | HP LaserJet 1020 Printer

1 Answer

HP 3005dn Printer Tray 1 paper jam error


If message in display panel reads [13.XX PAPER JAM [LOCATION]]Media is jammed at the specified location (and possibly at other locations). If the message persists after all jams have been cleared, a sensor or sensor lever might be stuck or broken.
Soln.
For all jam messages, do the following: 1. Remove jammed print media from the specified location. Check the entire paper path for other pieces of media in the path. 2. Open and close the top cover to clear the message. 3. Check sensors and flags in the paper path for proper operation.

For message 3.0 PAPER JAM [LOCATION]
means
A non-specific paper jam occurred.
Soln
1. Remove jammed media from the specified location. 2. Verify the paper tray is fully closed. 3. Inspect and/or replace the feed and separation rollers. 4. Ensure there is no obstruction in the path, such as a torn piece of paper. 5. Open and close the top cover to clear the message. 6. Check sensors and flags for proper operation.

For more help check yhis site

http://www.printertechs.com/tech/error-codes/error-codes-0-19.php

Nov 26, 2010 | HP LaserJet P3005n Printer

2 Answers

I keep getting a printer jam error for the hp officejet 8500 wireless, no paper jam, have done everything HP suggests and still won't work. Can anyone suggest what to do other than buy a new printer?


Hi
This is a coomon problem with the printer the best thing to do is call HP and advise them of the issue. I recently had a customer who did this and even know it was out of warranty they replaced the printer.

Thanks

Daniel

HP Technician

Nov 14, 2010 | HP Officejet Pro 8500 Wireless All-In-One...

1 Answer

HP LJ P3005 13.31.00 ERROR


Hi,
As i can understand whenever you try to print with rear door closed printed page should come on top from top output roller however paper gets jammed.
Solution:
Try to print a page using rear door open and it should come out from the rear drop down tray it printed page comes out successfully with rear flap open than paper gets jammed at top due to faulty top output roller.
However if the paper gets jammed at fuser with rear door closed than it is issue with fuser in that case you need to get fuser replaced at the same time replace 20 tooth gear next to fuser.

Thanks and Regards
Neeraj Sharma

Apr 11, 2009 | HP LaserJet P3005n Printer

2 Answers

HP 4200 printer paper jam. No paper is jammed


OK, if the printer says jam but no paper inside and prints after you open and close the cover the paper likely never made it out of the tray. Or the machine thinks the page never made it out of the machine.
As far as input check your rollers 1 in the tray and the pick up roller in the machine if you don't have alot of pages on the machine these likely OK.
Next (and this I have found often) check the paper back stop in the tray. This is the guide to set the length of paper. If it is set just a little long the roller cannot catch the edge of the paper. Sometimes the teeth the guide sets in are broken or worn.
The output would be the sensor in the fuser replace fuser.
Hope this helps

Feb 19, 2009 | HP LaserJet 4200 Printer

1 Answer

New HP Laser Jet P3005n is not printing and amber light is flashing, it's telling me that the printer is out of paper and it's full.


Hi,

I'm a certified technician. Paper sensor flag has come out of position. Did you have a jam that you had to clear before this problem or was the pick-up roller replaced recently? Even HP's service manual has the wrong pictures for replacing the tray 2 pick-up roller on this machine.

Jan 07, 2009 | HP LaserJet P3005n Printer

1 Answer

P3005n


tray 2 has a little piece of cardboard that can easily be overlooked. you'll probably have to pull it out by sticking your hand in the back of the printer, tray 2. can't be done from the front because the cardboard piece keeps tray 2 stuck, and gives paper jam errors.

Sep 08, 2008 | HP LaserJet P3005n Printer

1 Answer

Hp psc 1315 paper jam


Hi,



. Switch off the printer and disconnect the power supply. Allow any residual charge inside the all-in-one printer to dissipate before putting your hands or any metal tools inside the chassis.

2.
Pin down the exact location of the jam. The 3 hot spots for a jam are before a sheet completely leaves the paper tray, anywhere between the feed tray and print carriage or between the print carriage and output tray.

3.
Take off the front paper tray if the sheet jammed while still in the front area of the printer. If here, you should be able to see most of the paper.

4.
Pull the sheet with both hands and steady pressure. Do not tug as you might rip the paper, leaving a piece deeper inside the machine.

5.
Open the back panel to reach paper jammed between the feed-tray area and print carriage. Carefully remove the jammed paper.

6.
Use the carriage access door to get at a jam further inside the printer. You may need to remove the print carriage to get to the jam.

7.
Replace all parts and return any access panels to their closed and locked positions. Plug your printer back in and flip the power switch.

Jun 18, 2008 | HP PSC 1315 All-In-One InkJet Printer

1 Answer

HP 4700n Paper Late Jam


duplex area related jam in other printers. is problem only occurring in tray 1. If so, there is a problem with the tray. If it's happening from tray 1 and tray 2, replace try replacing transfer belt.

May 27, 2008 | Printers & Copiers

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