Question about HP LaserJet 3055 All-In-One Printer

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HP 3055 prevents boot up in Win2000, causes lockup when connected

Hello Gents,

I am running Win2000 on an Athlon/MSI board, 523 MB RAM, 80 Gb HDD and have recently purchased and installed an HP 3055 AIO.

I have loaded the full install of the HP 3055 AIO drivers and applications, but not the READIRIS PRO software (which caused no end of problems on a previous HP machine).


PROBLEM #1

Upon boot-up the Win2000 splash screen comes on but the progress bar stops at about the 2/3rds point --- ****-cold.

In order to get the machine to boot up, you have to reboot the machine and unplug the usb printer cable.

Once booted, the PC works normally and you can obtain printed hardcopies by plugging in the USB cable for the HP 3055 and hitting print.


PROBLEM #2

Occasionally, when using WordPerfect 9.0, while the HP 3055 is connected, particularly when a part of highlighted text is being cut and pasted, the machine locks up or freezes. The mouse cursor freezes in place and what you have is a complete lock-up.

The machine will not respond to a Ctrl-Alt-Del reboot command and must be restarted in order to clear the error.

This new machine is intended to increase productivity, not give rise to an endless series of headaches. Please advise.

Sledgehammer is standing by.

Posted by on

  • Neal Brown May 11, 2010

    Have you downloaded a clean/fresh/new copy of all the software from HP's website?



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1 Answer

Actually I deleted the PCL 6 drivers which had been installed by the original HP driver CD, went to the HP website and downloaded the PCL 5e drivers instead.

I also added a USB switchbox between the PC and Printer, leaving the default setting as disconnected. Now, it boots up fine, without having the HP printer connected.

In use, I wait until just before I need to print a document, switch the USB selector to connected and obtain hardcopies of my documents.

Then, to ensure against screen lockups / freezing, I switch the USB selector back to disconnected.

It's a kludge and not what you should have to do for a $400 laser printer AIO device.

Naturally, I am completely unimpressed with HP software engineers, who have a functionality somewhat below Dilbert and his crew.

Posted on Jun 21, 2008

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