Question about Motorola Mobility RAZR V3

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Installing a 2GB PNY Micro SD Card

I have a relatively new Motorola RAZR V3m cell phone, and I just bought a 2GB PNY Micro SD card for it. My computer will recognize the card as a memory device just fine, but the phone won't recognize it, and won't even show that there is a card in it. Any suggestions for how I can get the card to work?

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  • 2 more comments 
  • Ikken Jun 11, 2008

    Extra information: Motorola Phone Tools shows me the card on the phone, but I can't do anything with it. If I insert the card into my computer, I can put songs and such onto it, but the phone can't find the card when it is plugged into the phone.

  • Ikken Jun 12, 2008

    Nope, it is a Sprint phone. So what does that mean? :S

  • Ikken Jun 16, 2008

    Sorry, it asked me to rate it and I thought I had to. ^^;;

    Thanks, I saw the little lock switch when I put the card in, and I forgot about it. I'll check it now.

    ...Uh, actually, the lock slider was on the full-sized microSD adaptor, not the little card. So I guess I will have to take it to the Sprint PCS store. Well, I was figuring on having to do that anyway. Thanks for your help, though, worldvet. :)

  • Anonymous Jul 13, 2008

    Hi my name is David.. i bought the 2Gb. and changed it for a 1 Gb.. and it still doesnt work.. the computer lets me put the songs but once in the phone nothing appears (songs) what should i do?


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Only the Sprint version of this phone supports memory cards over 1 Gigabyte. Sorry. But if you have a Sprint phone comment back to me using the comment box below. Thanks.

If you don't have a Sprint phone you need to acquire a 1GB card and use that. Hold on to your 2GB card as it will be usable when you upgrade at the end of your contract period.


Posted on Jun 12, 2008

  • 2 more comments 
  • Glenn Rogers
    Glenn Rogers Jun 12, 2008

    I'll check on the Sprint phone and see if there is a difference.

    And you may be able to see the disc in your tools but the fact that you can't do anything with it is indicative of the fact that it is too large a capacity.

    I would ask you not to rate this until we/I get through the entire troubleshooting procedure. Thanks.

  • Glenn Rogers
    Glenn Rogers Jun 12, 2008


    I checked the Sprint version on the compatibility chart and that model does support up to 2GB.

    Have you checked the slider on the side to see if it is in the locked position?

    Otherwise, since your PC can access the card your card is fine. And, if the slider is not in the locked position your only recourse would be to go to the Sprint phone store. There is nothing any of us here can do as far as analysing your problem. There are no special/hidden tricks to getting access to your card only that it may be locked and that is why your phone can't work with it. Lastly, your Sprint phone may be an early production model and there may be a software update for it. That too is something you can only resolve at the phone store unless you want to risk all your phonebook entries and killing your phone by downloading the wrong update or applying it incorrectly.

    Best of luck,

  • Glenn Rogers
    Glenn Rogers Jun 16, 2008


    Since our time together online got you to a point where the problem was discovered, those of us who work in the free arena appreciate your rating, but since there isn't a 'real' fix only a point of knowledge wherein you get it fixed at the store, we here appreciate a fixed vs. helpful. Your reconsideration is appreciated but understand I do appreciate your rating the solution at all, so many Askers do not even bother.

    Thanks again and thank for allowing me to assist you.


  • Glenn Rogers
    Glenn Rogers Jun 17, 2008

    The little card should release by pushing it in and releasing quickly.



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