Question about Maytag Neptune MAH5500B Front Load Washer

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Cleaned out pump & still no fix....

I cleaned out the pump as well as the drain hose & the same problem is still happening. I ran the service mode & came up with a code of "23". This is the lock on the door, could the door lock be causing all the problem with the drain/spin cycle at the end of the wash cycle? Please help...

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  • Anonymous Mar 30, 2014

    drain/pump fixed, but will not wash.

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  • 868 Answers

YES !! Make sure your door lock light comes on when you are entering spin cycle.If it fails to come on your CONTROL BOARD is BAD, sorry!!

Posted on Jun 12, 2008

  • Archie Ferrarini
    Archie Ferrarini Jun 19, 2008

    Your door lock latch assembly has a small chance of being the cause here,but ,through 100's of these repairs Ive made the issue is in the Control board.

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