Question about Maytag Neptune MAH5500B Front Load Washer

1 Answer

Cleaned out pump & still no fix....

I cleaned out the pump as well as the drain hose & the same problem is still happening. I ran the service mode & came up with a code of "23". This is the lock on the door, could the door lock be causing all the problem with the drain/spin cycle at the end of the wash cycle? Please help...

Posted by on

  • Anonymous Mar 30, 2014

    drain/pump fixed, but will not wash.



1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points


    An expert that got 10 achievements.


    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 868 Answers

YES !! Make sure your door lock light comes on when you are entering spin cycle.If it fails to come on your CONTROL BOARD is BAD, sorry!!

Posted on Jun 12, 2008

  • Archie Ferrarini
    Archie Ferrarini Jun 19, 2008

    Your door lock latch assembly has a small chance of being the cause here,but ,through 100's of these repairs Ive made the issue is in the Control board.



1 Suggested Answer

  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

a 6ya Repairman can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Repairman (only for users in the US for now) and get all the help you need.

Posted on Jan 02, 2017


Add Your Answer

Uploading: 0%


Complete. Click "Add" to insert your video. Add



Related Questions:

1 Answer

Water leaking through air vent and estimated time remaining sticks during the rinse cycle

Run a tub clean cycle. No clothes. No soap. Just vinegar. About a cup.

May 03, 2017 | LG Washing Machines

1 Answer

F & S GWL15 would not drain. Replaced pump & it drained for a while. Removed diverter, found a dime & some lint, cleaned it out and installed it. Still would not drain, water is on floor, do not see leak....

Have you tried reverse flushing the drain hose?
If you can get the outlet/drain hose to the washtub cold tap
wrap a towel around the hose and tap to stop water going everywhere whilst slowly turning up the water pressure
from the tap.
(Any leaks STOP and check your hose clamps/connections are all tight.)
Water should now be flowing into the machine bowl, and
hopefully turned the pump, and cleared any blockages.

Hope it helps

Sep 15, 2013 | Fisher Paykel EcoSmart GWL15

1 Answer

I have a hot point washin mashine that does not finish a wash and stopes half way through then lights at front of mashine start flashin

Had this with mine. Cleaned the filter (as decribed elsewhere on this site). Also cleaned the component fto which the drain hose attaches - guess this is the pump. Just unclip the drain hose and the hose going into this pump, and check there is nothing obstructing the pump. The clips are a bit of a fiddle, you might want 2 jubilee clips to replace them. Then ran a "maintenance wash" as per manual (ie a hot wash, no clothes, no detergent). Seems OK now

Nov 02, 2010 | Hotpoint Aquarius WF000 Front Load Washer

1 Answer

Drain pump keeps running

Probable motor control board problem.
don't buy a GE anything!

May 03, 2010 | GE WBVH6240F Front Load Washer

1 Answer

My washer won't drain! The OE message was on, I

have you cleaned out the water pump and hose ? check drain hose for blockage, check pump wiring to make sure it has a good connection.120 volts to pump. pump or board bad.

Feb 01, 2010 | LG WM-2277HW Front Load Washer

1 Answer

Dishwasher does not drain and I have cycled it a couple of times to make sure. No line plugged and I've cleaned the filter.

After determining the pump was working in the unit I checked for a posible drain problem. I disconected the unit's drain hose from the drain vent in the sink and stuck it in a pan and then ran the unit again. It drained just fine. I then removed the drain vent at the sink and found it to be plugged. I cleaned it and all is working again.

Oct 03, 2009 | Bosch Integra® 800 SHX57C0xUC Built-in...

1 Answer

Failure to drain, stuck in the drain part of cycle

Try to drain as much water as possibel then remove front cover you will see the pump motor.unscrew the pump housing and look for some object that is blocking the impeller.

Sep 06, 2009 | Whirlpool Duet GHW9150P Front Load Washer

1 Answer

I cleaned the ac drain with bleach then ran the hose,

If there is no clogging, check the tilt angle of the pan. It should be leaning towards the drain.

May 08, 2009 | Heating & Cooling

1 Answer

Doesn't drain

is the pump kicking in? if so check the drain hose and the height on htat hose. If the pump does not kick on then it is the pump or an obstruction through the drain.

Feb 03, 2009 | Kenmore 3.8 cu. ft. HE3t Front Load Washer

Not finding what you are looking for?
Maytag Neptune MAH5500B Front Load Washer Logo

58 people viewed this question

Ask a Question

Usually answered in minutes!

Top Maytag Washing Machines Experts

Bill Long

Level 3 Expert

588 Answers

Ronny Bennett Sr.
Ronny Bennett Sr.

Level 3 Expert

6927 Answers

John Tripp
John Tripp

Level 3 Expert

4654 Answers

Are you a Maytag Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides