Question about HP PhotoSmart C5150 All-In-One InkJet Printer

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HP Potosmart c5150

I can’t print. It keeps reading… To print refer to printer documentation. Error 0xc18a0001 I have turned off and unplug the printer, etc... (Fallow hp troubleshooting) but noting happens.

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  • cmilner Oct 13, 2008

    I have the same error appearing on my hp photsmart 8250 - any help most welcome!

  • Anonymous May 19, 2009

    Won't print black, replaced carts no change,cleaned contacts, uninstall/installed software other colors will print.

    Black Text Headings of the Diagnostic print black when selecteddocument texts do not print at all
    Under the Diagnostic Print Quality Pattern the black pattern shows up as a light green

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Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Posted on Feb 08, 2010

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Posted on Jan 02, 2017

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I am getting the message "Ink System has failed. Unable to print. Refer to printer documentation. Error:0xc18a0001." I have tried to shut it down and back on and it's still not working -...


1. Get the unit into the "Support Menu" by following the steps below according with the product,


A. - Press and hold the "left arrow" key.

B. - Press the "Setup" key and release both keys.

Display should say "Enter Special Key Combo"

C. - Press and release the "OK" button


2. Press and release the right arrow button until the display says "System Configuration Menu". (on C8100 use Touch Screen)

3. Press and release the "OK" button.

4. Display should say "Hardware failure status". If not there already, Arrow Key over to "Hardware failure status",

5. Press and release the "OK" button.

6. Display should say "Hardware failure status: Clear. Press OK to clear".

7. Press and release the "OK" Button. Message changes to "Hardware failure status Cleared. Press Cancel to continue".

8. Press and release the "CANCEL" button as many times as necessary, so that, either the "Welcome to Photosmart Express" screen appears, or, the "Ink System Failure" screen appears. PLEASE DO NOT TRY TO PRINT AT THIS STAGE.

9. Using the Power Button, turn the unit OFF and unplug the power cable from back of the printer and wall outlet.

10. Wait 30 seconds for the power to get discharged and then plug the power cable into the wall outlet first and then into the back of the printer

11. Turn the unit on. The printer may display message "USE POWER BUTTON TO SHUTDOWN THE PRINTER" followed by "PRESS OK TO CONTINUE". Press OK.

12. If the printer has already initialized, then go to the next step. If not, the printer will start the "ONE TIME INK INITIALIZATION PROCESS". Allow this process to complete and do not interrupt. Once the initialization process is complete, the printer will print out a Diagnostic Page.

14. If the error is still there, or reoccurs replace the unit.


VOTE ME IF YOU LIKE THIS SOLUTION


Aug 12, 2011 | HP PhotoSmart C5150 All-In-One InkJet...

1 Answer

Ink system has failed. Error:0xc18a0001 my printer is HP Photosmart 8250All-in-One System Failure) I refer to printer documentation Error:0xc18a0001 Turn power off, then on again. I dId this command but...


Try taking out the cartridges, and turning off then unplugging the printer. Leave it unplugged for about five minutes, the plug it in. Wait a few more minutes, and turn it on. Wait for it to completely start up, then put the cartridges back in (make sure you are putting them in correctly, I think this is your product here). If it still shows the error, contact HP customer service. They will probably say something similar, though.

Jul 06, 2011 | Office Equipment & Supplies

1 Answer

HP Photosmart C6280 printer won't print and displays Ink System Failure message and Error #0xc18a0001.



Hi there
0xc18a0001.
Try the following steps to remove HP Printer Error Code 0xc18a0001.
I have put 3 ways for you to try.

1. Without turning off the printer, unplug the USB cable.
2. Remove the cartridges.
3. Wait until the message "Insert cartridge" appears.
4. Unplug the power cord.
5. Wait 60 seconds.
6. Reconnect the power cable. If the printer does not turn on automatically, press "On button".
7. Reinsert the cartridges and close the lid.
8. If the printer has a page of calibration accept.
9. Reconnect the USB cable and remake an impression.
10. If the problem persists, the machine must be repaired.

Or try 2

Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Or try 3

* Turn the printer and wait until you receive the error message.
* Simultaneously press the keys "9" and "#" printer.
* While holding the button down, unplug the power cord from the unit.
* Wait a few seconds.
* Still holding the button down, reconnect the cable and turn on the printer.
* Release the buttons.

Please all I ask is call back and just gave a vote, it will gave me some satisfaction to know am helping some one, so I will keep on helping.
All The Best: Pineworks

Feb 10, 2010 | HP Photosmart C6180 All-In-One InkJet...

1 Answer

ERROR 0XC18A0001


Hi there,
Press the On button to turn off the printer. 
Unplug the power cord and universal serial bus (USB) cable from the back of the printer.
Wait for 30 seconds.
Plug the power cord back into the printer.
Press the On button to turn the printer on. 
If Ink system failure does not display, the issue is resolved; reconnect the USB cable and resume using the printer. 

If the previous steps have not cleared the message, let us update the printer Firmware and check.

Please click on the below provided web link :

http://h10025.www1.hp.com

Once you open that web link, please follow the steps provided below :

Installation Instructions 

1. Disconnect all other USB devices from the PC. 

2. With the HP Photosmart 8250 series printer directly connected to the PC, click on "FirmwareEnable_Release.EXE"

3. If the ink system failure condition returns contact HP to service the printer.

Note: Do not use this patch if there is any visible ink around the product. In this case contact HP to service the printer.

This should resolve the issue.

Good Luck!!

May 06, 2009 | Office Equipment & Supplies

2 Answers

Ink system failure


hp photosmart c7288 all-in-one



ink system has failed unable to copy receive faxes or print refer to printer documentation error oxc19a0002

Nov 25, 2008 | Office Equipment & Supplies

1 Answer

Ink system failure


Hi I found this I know your error not in here but it may work for It worth a try nothing to lose and it may work. I know your error code is not in this but it some times it clean the error with this type of error number you can gave it a go try not harm it Error code: 0xc18a0201, 0xc18a0206, 0xc18a0306, 0xc18a030a, 0xd0620130, 0x887dd03a, 0xd05d010d, 0xf0af8004, 0xc19ac3ff, 0xc18a050...

Reset the product:
1. Without turning off the product, disconnect the USB cable from the rear of the product.
2. Remove the cartridges from the product.
3. Wait for the 'Insert Cartridges ' message to display on the control panel.
4. Disconnect the power cord from the back of the product.
5. Wait 60 seconds.
6. Reconnect the power cord. If the product does not automatically turn on, press the Power button ( ).
7. Reinsert the cartridges, and then close any open doors on the product.
8. If you receive a prompt to print a calibration page, do so.
9. Reconnect the USB cable to the rear of the product, and then try printing again.
Please come back and just gave a vote, it will gave me some satisfaction to know am helping some one so I will keep on helping.
All The Best: Pineworks

Jun 06, 2008 | HP - HP Photosmart 8250 printer

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