Microsoft not standing up to there side of my warnty
My xbox 360 did not have no warnty on it so i paid more to extend it and i got my xbox fixed, it is eating at my games it messed one up so bad when i bought it i had to go a brand new one. I sent my xbox in 3 times already to be fixed for this same reason and once again now and this makes the 4th time. It took the prepaid boxes months to come to my house each time. I got this one and i had to call twice about it, Microsoft has my xbox and telling me the repair order was cancled and they never gave me a tracking number or UPS didnt. They are trying to tell me that xbox is not mine, and without a tracking number i will not get it back. Nobody has a tracking number to give me UPS said Microsoft has it and Microsoft said UPS has it. Is there something I can do I am tired of Microsoft playing games I aint playing i want my damn xbox and i want it fixed or a new one.
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Re: Microsoft not standing up to there side of my warnty
In order for either Microsoft or UPS to be able to resolve this problem, you will need to locate one of two things: the Microsoft reference number provided to you when you sent your original XBox 360 in for repairs, or the UPS tracking number(s) for your original XBox 360 and the one you received in error.
Having the Microsoft reference number is generally the ideal way to obtain a resolution, as it allows XBox technical support agents to track where your XBox may have been shipped to, as well as locate the proper UPS tracking number. You normally can find at least one of these numbers by referring to your repair invoice/receipt, and or by checking the labels on the box that was shipped back to you.
Please keep in mind that most repair facilities and services are able to track items they repair if one (or more) customer receives the wrong product back. Due to privacy concerns however, they are generally only able to provide account and shipment information to the person that actually registered the product or requested repairs.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
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My Xbox did the same thing, and the first thing I did as weird as it might sound was, take the game out, and then change the orientation of the Xbox, so if it was standing up I put it on its side, and that seemed to work. When it stopped reading altogether no matter what I did I had to send it to Microsoft because the lenses died in the Xbox. so try moving the Xbox on its side or stand it up and see if it will be weird like my Xbox and start working. (make sure there is no game in the system when you move the xbox) but if that still doesn't work, these are your options and should be done in this order.
Buy an lenses cleaning disk and try and clean the lenses. Heres a few examples
If you have a warranty on the Xbox 360, make Microsoft fix it. they will fix it to no cost.
If you have no warranty and the lenses cleaning disk didn't work, then your last option is to find a repair service to replace the lenses for you, or replace the lenses yourself. They cost only about $15, here's a few examples, but if you replace it yourself, it requires you to open the Xbox 360 which voids the warranty on the Xbox 360.
If your xbox is making that ring around your disc chances are you are playing your xbox standing up, if you lay the xbox down on its side this may fix the problem atleast it did for me. And as for the the midnight club freezing all the time it is still doing this on my xbox, copy the game to hard drive, and it should deffinitly limit the game from freezing, it worked for me.
Its the red ring of death. It happen to me about 1 year ago. You have to contact microsoft. I contacted them and they shipped out a brown box from ups. I packed the xbox 360 in it and took it to ups and everything was paid for by microsoft, they will fix it and mail it back to you in about 2 weeks. good luck
Make sure your Xbox 360 is laying flat on it's side rather than standing up on it's end. If the console is standing up and is moved even slightly the disc will almost certainly be damaged. This video pretty much says it all:
If you do open the 360 you will be breaking the warnty which if you cant fix you wont be able to send it back but the magnet that holds the disc drive stable and from moving must've fell most people who have this problem open the 360 and glue it back into place
That is called the red ring of death. I don't own an XBOX 360 but I would contact Microsoft. Some XBOX 360 have been covered by an extended warranty because So many of them have had this problem. To my knowledge there is nothing you the user can do to fix this type of problem
I have heard that when the xbox 360 when on its side instead of standing up can scratch discs although ive never had that problem. If your 360 is on its side you should stand it up and see if you have the same problem.