Question about Xerox Phaser 8200 Laser Printer

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Printing Problems I have a Phaser 8200 printer (about 5 yrs old) - really top quality printing except for the last month. When page prints it doesn't print all the way to the margins and is uneven (see sample) Also has ink smudges on paper. Have cleaned everything according to instructions. Had a tech person out and they said it was the maintenance kit which was just changed a month previous but they insisted this was the problem. Ordered another maint kit and installed today but no change. Any ideas?

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  • morganci Jun 12, 2008

    I'm sorry about the scanned copy of my printer problem (it did not scan straight) - paper is not twisting in the printer - paper does go through printer straight and comes out straight - it just does not print all the way to the left and right margins. I will try your other suggestions

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That is known as paper skew. It normally comes from A. Worn or dirty rollers either in or just past the paper tray.
B. The paper tray itself. C a spring off a roller not allowing even pressure on the paper, or D, the registration clutch which is responsible for stalling the paper long enough to square it in the machine.
For some reason the paper is twisting from uneven drive to the right side of your print as seen in the photo. Could even be a slight obstruction aka a piece of a label or tape that somehow is in the paper path causing the paper to drag in that area.
Normally skewing ( twisting ) of the paper it pretty easy to cure. I am suspecting with a 5 year old machine, some slick rollers first, then a spring/pressure problem on some roller.
Let me know, We can fix this one.

Posted on Jun 12, 2008

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