Question about Samsung ML 1710 Laser Printer

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Paper jam Hi everyone I have a problem with my samsung ML 1710 printer. Its having problem feeding the paper with the tray, and its always get jam up with the first paper. But i have no problem with manual feeding of paper.    I hate to throw out a good printer due to some minor problems if i can fix it with you guys help.

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  • noachis Sep 12, 2008

    When the paper feeds, it appears to only being pulled in on one side. It does this the manuel feed too.

  • alkoraishi Dec 20, 2008

    I have a problem with my samsung ML 1710 printer. Its having problem feeding the paper with the tray, it takes the paper from manual feeding.

  • odell915 Jan 29, 2009

    Same printer, same problem. Got it real cheap back in 2004 ($120 rebate) and have gone thru many cartridges and reams of paper. Just recently experiencing same problem. Have spent many more hours than warranted to get this up and running. I have cleaned all rubber, abd checked all moving parts for any binding. Same problem!!! If I hadn't just bought a brand new cartridge, it would be in the trash now. In truth, it soon will be. anyone need a new toner cart???

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  • Samsung Master
  • 2,794 Answers

You could try cleaning the tires if you can get to them and check to see if there isn't any paper stuck in the paper path.

Posted on Jun 11, 2008

  • IceCake
    IceCake Sep 29, 2010

    First, pull the tray out. Next, look for a WIDE rubber roller right in the middle of two smaller black rollers, that's the one you want to clean! Grab a lint-free rag (important!!), get some alcohol. Next, dampen the rag with the alcohol and start wiping across the wide roller so that when you rub your finger tip across it, your finger barley budges, this means it's completely clean. Now, here's the trick, there's a black, thin lever that hangs down on the left side under the bottom of the printer, this detects the paper level, it's hangs loosely and you can push it up easily with your finger. With the tray still pulled out, push the lever up so that the status light on the printer turns green. Now, if you're close enough to your computer, send one page to print while keeping that lever pushed in. What you want to do here is watch as that WIDE roller turns over to the other side where there is still dirt that needs to be cleaned off. You've got to be fast and time it right so that you can turn off the printer as the WIDE roller flips to the other side, cause once it gets there, you've got to turn the printer off to stop it dead in it's tracks. Getting another person to help would be best for this task. TRUST me, once you get that whole roller cleaned with alcohol, it works like brand new!! :)

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