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TONER,DRUM,PAPER,STATUS LIGHTS ALL FLASHING - Brother Office Equipment & Supplies

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If you turm on the machine and it does not complete a por, (power on reset) Main board/power supply more than likely. A brother machine can be reset from the key pad. Call a dealer to get the steps

Posted on Jun 11, 2008

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Posted on Jan 02, 2017

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Its always saying that BACK COVER IS OPEN we already check it for many times but its intact and in correct possition. and also the paper wont feed the machine.


Hi there!!
The message that you're getting means that either the back cover is not closed securely or there's a jammed paper inside. Here's what you can do to clear the message:
-Please unplug the fax machine for your safety -Open the front cover -Remove the toner & drum assembly (theres a handle in the center of the drum/toner assembly, just pull it towards you. -Remove any pieces of paper stuck or the jammed paper -Remove the toner from the drum and check for any other pieces of paper stuck -Once everything is clear -Reinstall the toner back into the drum and the drum & toner assembly to the fax machine. You should hear it click into place once installed correctly -Close the front cover & plug in the power cord. That should clear the message
Hope this helps, Thumbs up if it does, thanks!

May 08, 2011 | Brother IntelliFax-2820 Laser Fax

Tip

Get the most from Brother Drums and Toner - Stop Early Failures


Brother laser printers, fax machines and multifunctions all use a toner reclaim system. That means the used or left over toner (along with paper dust and debri) is recycled into the new toner cartridge supply. There is no waste section for the leftover toner and debri. This design is efficient however their are some short falls that you need to address. The toner cartridge supply is slowly contaminated with debri and dust that will send the cartridge down prematurely if your not using a good quality paper.

In addition, Brother Drum Units (ie DR-400, DR-500, DR-510, etc...) are expensive and suffer from the same premature failure problems. There is a charging brush and transfer roller inside the front top inside of the drum that drags on the drum surface to charge and discharge it properly for toner transfer. If you use poor quality the built up paper dust and debri interferes with this system and ultimately prevents it from working prperly. Here's a photo of a newer drum that failed due to the use of poor paper. Note the paper dust embedded in the transfer roller (top), caught up in the charge brush (center) and actually laying on the drum (bottom).

3342cc3.jpg
Here's a closeup of the charge brush so you can see the problem better below.

2e1679c.jpg
Below is the damage that bad paper caused. This DR-520 drum pictured is rated for 25,000 pages but due to low quality paper lasted just over 7,000. This was caused by a "Store Brand" paper.
b11fcf3.jpg

Here below is a photo of the inside of a brother toner cartridge contaminated with paper dust and debri due to la ow quality super store brand paper. Note all the white paper dust in the toner.
b1b1994.jpg
To get the full yield from your Brother supplies, simply use GOOD QUALITY PAPER. STAY AWAY FROM STORE BRAND PAPERS as they go out on low price bid rather than to meet a tight quality standard. I would recommend a HP Brand paper as it's an "ALWAYS KNOWN GOOD" paper. The cheapest on the HP branded papers is HP Office and it works well.

Hope this has helped you understand the importance of using good quality paper in your brother machines. If you found this helpful, please rate it with a FIXYA as significant time and effort was used to help you.

Thanks and Happy Printing


on Aug 30, 2008 | Brother FAX-8360P Plain Paper Laser

2 Answers

Faded printing down center of page


You may need to change your drum unit. The replacement part number is DR400

To replace the drum unit follow the instructions listed below:


Caution
    Do NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray.gif Caution
    Just after you have used the FAX/MFC, some internal parts of the machine are extremely HOT! When you open the top cover of the FAX/MFC, never touch the shaded parts as shown in the diagram below:
caution.gif
  1. Open the front cover.
  2. Remove the old drum unit. Place the drum unit on a drop cloth or large piece of disposable paper to avoid spilling and scattering the toner.
0029_2.gif
  1. Remove the toner cartridge by holding down the lock lever on the right and pull the toner cartridge out of the drum unit assembly.
0029_3.gif
  1. Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the aluminium bag.
  2. Reinstall the toner cartridge into the new drum unit.
  3. Reinstall the new drum unit, keeping the front cover open.
  4. Press the Clear key to display drum status.
  5. Press 1 on the telephone keypad.
0029_4.gif
  1. When the display shows "ACCEPTED", close the front cover.
Note
    Discard it according to local regulations. If you are not sure of them, call your local Sanitation Department. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. When discarding used drum units, keep them separate from domestic garbage.

Jun 18, 2010 | Brother IntelliFAX 4100 Laser Fax

2 Answers

1.5 inch black line on incoming faxes


Sounds like a paper clip (or similar) has fallen into the machine and is next to the drum.
Remove the drum unit and see if anything is in the machine or on the drum unit.
Replace the drum if it is close to the end of its life.

Nov 12, 2009 | Pitney Bowes 9920 Plain Paper Fax

1 Answer

PAPER JAM


If you pull the drum out of the machine. Close front cover. is the noise still there. If it is then you have a broken fuser gear. If noise is not there remove the toner cart. from drum reinstall the drum unit in machine see if noise is there. if noise is there then it will be the drum. If not reinstall the toner try that if noise comes back then it is your toner cart.

Apr 11, 2009 | Brother IntelliFAX 4100 Laser Fax

2 Answers

Brother printer problem- "noise" on printed paper


when you open the front door to replace your toner. The part that you put your toner in is the drum unit. pull that out. Remove the toner cart. blow the unit out.
( DO THIS OUT SIDE, TONER WILL BLOW OUT OF THE DRUM UNIT )
On the top of the drum unit there is a blue or green slide lever move the lever back & fourth 15-20 times.
re blow out the machine with drum unit out.
Reinstall the drum,
make 5 copies ( 1st feow will be bad hope thay will get better )
If not need to determan if the drum is bad or the fuser asm is cuasing the problum.
( part that melts the toner on to the paper )
Need to do a 1/2 print test.
1. make a copie or do a report
2. when the paper is 1/2 way thrugh the machine but not in to the fuser open front cover.
( may need to tray a coupel of times to do ot right )
3 look at the paper see if marks are on the paper.
( If not then the fuser is bad. if the marks are there the drum is bad )

Hope this help's

Feb 11, 2009 | Brother MFC-8220 Fax

1 Answer

Dark Horizontal Lines on Faxes


on the drum unit that you put your toner inn, There is a blue or green slide lever move the slide back and fourth 10-15 times. If you have some van air blow that area out ( F.Y.I. if you do this some toner will fly out ) if this does not take care of it the drum unit my be bad,

do a 1/2 print test. copier something with a lot of print. open front cover when the paper is 1/2 way through the machine remove drum. Look art the paper and the green drum if the marks are on the paper & drum then the drum is bad. If not the fuser asm is bad, the part that gits hot when melting the toner on the paper,

Jan 29, 2009 | Brother IntelliFax-2820 Laser Fax

3 Answers

Brother Intellifax 2820 JAMMED


just clean paper path and clean all roolers and specially paper pick up roller.by mian jee

Dec 15, 2008 | Brother IntelliFax-2820 Laser Fax

1 Answer

Intellifax 2820 plain paper fax


Take it out with the drum unit and make sure the toner is in the drum unit right. If it was ok before you changed the toner then you did something wrong. reinstall the drum and toner after you check it. Lawrence

May 01, 2008 | Brother IntelliFax-2820 Laser Fax

2 Answers

IntelliFAX 4750 Toner Empty


Hi, have you changed the drum anytime soon? If so did you clear the message before installing the new drum? The only other option would be to try a diffrent toner. There is not toner reset counter like there is for the drum! So I would reset the drum counter and see what happens. Good Luck

Nov 08, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

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