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Tomtom 720 My tomtom no longer accepts my password number

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  • postmaster11 Jun 11, 2008

    | have entered the correct psssword number and yes it has accepted it before

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Are you sure you are entering the correct password? Did it work before?

Posted on Jun 11, 2008

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SOURCE: password

Problem solved. I removed the memory card and reset the tomtom replaced the card and presto it accepted the password . Imust admit that Idid doubt whether I put in the wrong numbers as Im in my late seventies and do have senior moments Thanks for your advice to contact tomtom support but that proved very difficult to access .

Posted on Jun 12, 2008

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4 Answers

Can't get refresh signal to work for xm radio


to reset the radio - it must be removed from the dash and unplugged.
Be sure to write down any anti-theft codes if your radio requires them.

However - since your radio is getting the 2 channels - it is working properly. The problem lies in XM turning on your account.

Be sure to get the correct # off the radio... sometimes there is a transposition error with paperwork.
The number can be gotten by setting your radio to channel 0. This is your radio ID# required to activate the radio.

Your Radio is working fine - call XM and stay on the line until they activate your account.

I have a suspicion the number was written down improperly.

Be sure when you call that the car is on, and that it is tuned to station #1... also - it can take 15-20 minutes to activate - and must be left on for the duration to catch the activation signal that is sent out.

Here are the steps from XM to activate manually-

Get Your XM Radio Activated Online

Step1 Turn on your XM radio and tune it to channel 0. The display will read your XM radio's identification number. This number will include both letters and numbers. Write this number down and head to your computer.

Step2 Log onto the Internet and go to the XM radio website. A high speed connection to the Internet will make this go faster, but you can activate your XM radio online with dial up.

Step3 Click on the tab that says to activate a new XM radio. This will take you to a screen where you will enter your XM radio's identification number. Type this in.

Step4 Choose a screen name and password to make an account on the XM web site. The screen name should be something that you will easily remember. The password needs to be at least 7 characters long and include 1 capital letter, 1 lowercase letter, and 1 number.

Step5 Enter your personal information for the activation of your XM radio. This information will include your name, address, and email address. You will also need to choose which service plan you will want to purchase for your XM radio. Enter your credit card payment to finish purchasing your activation of your XM radio online.

Step6 Turn on your XM radio and tune it to channel 1. XM will send a signal out to your XM radio to activate it. You will need to leave the radio tuned to channel 1 for 15 to 20 minutes to activate it.


If you have additional questions or concerns - please ask me first before moving on to another expert.
Thanks for using FixYa!!

Apr 01, 2009 | XM Radio Home Satellite Radios

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mention the card from which company you require and what is the model number of the device if you have any.

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1 Answer

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Every time you turn it on you have to accept the agreement. (It's so that if you have an accident, you can't sue them by saying that you didn't know that it's dangerous to look at the display while you're driving.)

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it came to life twice but now , it's possible fubar

shame to throw away,as i have the home kit .. non compatible , or buy another?

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Password


Problem solved. I removed the memory card and reset the tomtom replaced the card and presto it accepted the password . Imust admit that Idid doubt whether I put in the wrong numbers as Im in my late seventies and do have senior moments Thanks for your advice to contact tomtom support but that proved very difficult to access .

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It is supposed to be there. I have also never heard of this, but it sounds like some of the software is missing. Try a reset to factory default, and if it does not show up, accept the reconditioned unit. After all, if u send yours in to be fixed, it is now a reconditioned unit anyways. If it has been less than 30 days, you can return it for a full refund to wherever u purchased it from, and then start all over again buying a new unit. But the reconditioned units have the same warranty as a new one. So if it's past 30 days, might as well accept it.

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Does the tomtom unit show a picture of the unit with a cord coming out of it when connected to the PC?? Sorry about previous post, i now see the unit model in the title to your question.

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same thing happened to me and I had to take the radio back to Walmart...

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