I've canceled all jobs for the printer on the computer the request was made from. Hit job cancel on the printer and it just hangs there. So I will turn off the printer for up to 10 minutes and as soon as it fires up it starts printing again. Another strange thing happened while I was trying to get it to stop. All of a sudden it started firing out pages with strange characters on just the top of the page and it printed nearly 50 of these.
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Re: Printer will not stop printing
Let the printer run out of paper. Then left click START, left click SETTINGS, left click PRINTERS AND FAXES. Right click on your printers icon to view the drop-down menu. Left click on OPEN to view the print queue. If any jobs are displayed, clear them by left clicking on PRINTER tab in the queue display. From the printer drop down menu, left click CANCEL ALL JOBS. This should solve the problem. If not, shut down , turn off, and unplug your computer and all periferral devices from the wall. and unplug the printer from the computer, Wait at least 30 seconds and reconnect all devices. Turn all devices back on and check operation.
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While your question is not quite clear, I will provide a couple of suggestions. Usually when you press the cancel button, it pauses the printer and then you must use the arrow keys to select cancel job and then press the checkmark. Also check any computers to make sure that they do not have a job in their print queue. If the printer does not send back a job complete command, sometimes the computer will keep resending the job. Failing all else, restart your computer and your printer. Are the pages that are printing gibberish or is it the correct print job? If gibberish, you might have a corrupted print driver or the file you are printing might be corrupted.
Printer of all types connet to a computer and make use of a spooling service on the computer. You may need to go into the Printers and Faxes section of the computer from the Start button and open up the printer you are using and right click on all the documents that are listed there and click on cancel. There is a relationship between printer and computer with handshaking so you need to cancel and let the printer be connected to cancel the jobs. Pull out the paper tray might be a way to have it stop printing while to cancel the jobs. The cancel or clear on the printer only affect the jobs held in the memory on the printer and then as soon as that is clear the next job from the spool comes in. Clear printer spooling and then the printer should stop.
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To stop your printer from printing while printing press stop or cancel in your printer control center. Also you can click stop or pause on your computer print dialog box,
1-right click on top of the printer
2- click pause on current job printing
Click Control Panel
Click Classic View
Double-click the active printer to open the "job-queue" window
Select the file to be cancelled
Right-mouse click on the selected file, and choose cancel.
You can cancel a print job from within Windows by going to Control Panel -> Printers and double-clicking on the appropriate printer. Right-click the print job you want to cancel and select Cancel from the context menu. Anything already sent to the printer will continue to print.
You can also cancel a print job from the printer by pressing Cancel on the control panel. This applies to whatever is currently printing.
(You may want to remove any paper from the paper tray first.)
Clicking the cancel print icon stops the job from continuing to spool, but whatever is still in the printer's memory will continue to print until exhaused or the job is cancelled from the printer's control panel.
Try cleaning your heads with appropriate solution. Then, cancel all print jobs. Try again. If it does the same i would turn it off, inplug all the cables, replug all and turn on. Try again. If still no good, completely unistall printer then reinstall it. Try once more. Good luck