Question about Samsung SCX-4216F All-In-One Laser Printer

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Invalid number I can send with no problems, but I have had several persons call me to tell me they have tried faxing 3 to 10 times with no sucess. My machine will ring and I can hear the fax tone and it will show that it is "Receiving" most times, however the person faxing will get "invalid number", or "connection error" or some other error message depending on their particular machine. At first I thought it was a "busy" problem, we send and receive in fairly high volume. Is this a Fax machine problem or is this a line problem? Our fax line is also the same line our internet is on. I would appreciate any input.

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  • Mel004 Jun 17, 2008

    Better solution to dedicated fax line would be to make sure there is a DSL filter on the line.

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Fax machines do not work well or at all on digital lines. They are designed for analog lines, like the standard phone company line. You may have to install a dedicated fax line from your tel. company.

Posted on Jun 14, 2008

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