Question about Printronix Line Matrix P5215 Printer

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Print is clear and fuzzy

LOOKS TO BE A PROBLEM W/ THE PRINT HEAD NOT FIRING ALL THE PINS. PRINT OUT IS TO CLEAR. RIBBON HAS BEEN CHANGED AND I HAVE COMPARED SETTINGS W/ ANOTHER PRINTER THAT IS WORKING FINE.

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I'm sure you have fixed this by now... But solution is...
Check the hammer phasing. Adjust hammer phasing if
necessary.
6. On the control panel, press the = + > keys to unlock the ENTER key.
“ENTER SWITCH UNLOCKED” briefly displays. (If “LOCKED” displays,
simply press = and > again. This is the default key combination. The lock/
unlock key combination can be programmed by the user. If = + > does
not unlock ENTER, get the combination from the user.)
7. Press the ; key. “OFFLINE / DIAGNOSTICS” displays.
8. Press >. “DIAGNOSTICS / Printer Tests” displays.
9. Press >. “Printer Tests / Shift Recycle” displays.
10. Press ; until “Printer Tests / Phase Printer” displays.
11. Press ENTER. The display shows “Printer Tests / Phase Printer” and the
test begins. The current phasing value is printed on the left of the printed
pattern of all H’s. As the pattern prints, compare the H’s to the figure
below. If the phasing needs adjustment, go to step 12. If the phasing is
OK, go to step 15.
12. Press >: The current phase index displays. Press > again: An asterisk (*)
appears next to the phase value.
13. Press < to increase or ; to decrease the phasing index value, then press
ENTER to activate the value as it prints. Continue to increase or decrease
the phasing index until the pattern of H’s is acceptable.
14. Press = twice: “Printer Tests / Phase Printer” displays.
15. Press ENTER to stop the test.
16. Press CLEAR. “OFFLINE / CONFIG. CONTROL” displays.
17. Press = + > (or the key combination set by the user). “ENTER SWITCH
LOCKED” briefly displays.

LineMatrix
Sinca Printers, Parts, & Repair
www.sinca.biz



Posted on Dec 01, 2008

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6ya6ya
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Posted on Jan 02, 2017

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From Canon Help Files.

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I turned off the printer and disconnected the power. I took a flash light and carefully inspected the clear ribbon. In the middle there was a bit of goop on the clear "timing tape", about 1cm long. I used a clean paper towel with a bit of alcohol on it along with a rubber coated pen to keep everything away from the grease on the track and gently hold the ribbon in place while I cleaned the goop off of the tape. After that the 5100 cleared and the printer is working again.

It looks to me like the clear tape is just an indexed strip that's used to tell the print head how far it has moved. With some of the index obscured by the goop the print head thought it hadn't traveled as far as it had because it was reading fewer lines in the index. The goop was probably some grease from the track the print heads go back and forth on. Not sure how it got on the tape, but cleaning it off solved the problem for me.

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2 things you need to do.
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Let me know if you need more info ok?

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