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well.. we use a definity and i use site administration and on the station account its self i have a COR setup to restrict the phone from dialing out. if you want help and have the same system let me know.
Press Feature. Dial _9#. Enter hour and minute via dialpad. Press Recall to change AM/PM setting. Press Hold to change to calendar setting. OR Press Feature to exit this feature. Press Recall to select day of week. Dial # to move the cursor to day of month field. Enter day of month via dialpad. Press Recall to select month. Dial # to move the cursor to year field. Enter last two digits of year via dialpad. Press Feature.
This must be done from a phone with attendant features set. Typically ports 1 and 2. More than likely x10, x100, x1000 or something like this.
This is a Definity system phone. The phones themselves have nothing to do with caller ID, it's the system that handles it. The phone line has to have the caller ID service AND the phone system needs to collect the information and then display it on your phone. If you are sure caller ID service is available on the phone line you are using than this is a programming issue. Definity is a huge system and you cannot program it yourself. Someone in your building is either in charge of making simple changes in the phone system or contacting the company that makes these changes for you.