Question about Gateway GT5228 PC Desktop

1 Answer

All USB ports dead....

The only change that happened was moving the PC to a house out of an old apartment. However, after restarting at the new location USB ports do not recognize new devices when plugged in, even though they show 'ENABLED' - NAS drives, video cams, etc. The solutions I have tried: 1.) reboot the machine; results - the same; 2.) Uninstalled the USB boot devices from Hardware Manager, rebooted and hardware was recognized and installed - results - still do not function.

Anything else, before I go out to buy PCI card replacements?

Posted by on

  • markmeth Jun 11, 2008

    THough I haven't taken the side cover off yet, it looks like it has both PCI and motherboard USB ports; there are 4 in the back next to the sound and video input/outputs, which I assume is a PCI card then also. There are 3 more ports in the front.

    This is the description from the device manager under Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller
    USB Root Hub
    USB Root Hub




  • steve quelnan
    steve quelnan May 11, 2010

    Hi,

    Is the old USB Ports you were using were connected to a PCI Card, or directly connected to the Motherboard it self?

    -mrsolution


×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Expert
  • 70 Answers

Hi,

Try removing the PCI USB Adaptor and clean the gold contact with dry brush, then place it back again. If this still doesn't work, try moving the PCI USB Adaptor into other available PCI slot.

I hope this procedure solves your problem.

-mrsolution

Posted on Jun 11, 2008

  • steve quelnan
    steve quelnan Jun 11, 2008

    Also, when pluging-in any of your USB Device like printer, please plug it one-by-one, plug device one 1st then wait until the driver is install, then next, and next.

×

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How do i keep usb live on imedia s2185e1 when switched off


I found this on an internet search:
"If you are running Windows 7 the USB ports can be powered down using Selective Suspend.
Start > Control Panel > Power Options (if not visible change view to Large Icons at top right) > Change Plan Settings (for whatever plan you want) > Change Advanced Power Settings > Change settings that are currently unavailable > Set USB selective suspend setting to Disabled under USB settings and then click OK to save the changes.
You may have to reboot."

Feb 07, 2015 | HEWLETT-PACKARD PC Desktops

1 Answer

One of the USB ports on my T3504 was damaged. Now none of the ports work. Can I purchase a USB expansion card to solve the problem?


a usb expansion port would work. its likely however that the pins in the damaged port are shorting out, try to look into the port and move any pins apart that are touching

Feb 24, 2011 | E-Machines T3504 PC Desktop

1 Answer

I purchased an emachines a few years ago but continued to use the keyboard that I was familiar with. It is now worn. I have installed the new emachines keyboard and nothing happens...no lights come...


Did the old keyboard plug into a PS2 keyboard socket (round purple connector) or into a USB port (flat rectangular connector)? Similarly, what type of connector is the new keyboard?
If it is the round PS2 connector you may have connected into the green PS2 mouse socket instead of the purple keyboard socket. Although the sockets are similar, they work differently.
If it is USB, then try moving it to a different USB port.
Try the keyboard on another PC.
If you cannot get it to work then replacement keyboards are very cheap.

Feb 16, 2011 | E-Machines eMachines Desktop PC

1 Answer

None of my usb ports work. Help!


  1. restart the computer 
  2. to to bios setup 
  3. enable the usb port  or use auto detect settings 
  4. save changes 
  5. restart the computer 

Apr 09, 2010 | Dell Dimension 5150 (DIM515MIN) PC Desktop

1 Answer

When I restart the computer, the keyboard and mouse do not work. The mouse won't move the cursor and hit cntl alt del on keybourd and nothing happens. I have tries three mouses (one wireless) and two...


Use wired mouse and keyboard (not wireless) and change the USB port you are using to another one.

Connect them directly to the computer, do not use USB hubs.

If no joy reboot in safe mode: turn on your computer and immediately press F8 repeatedly until you get the Advanced Boot screen. Select "SAFE MODE" and press ENTER. After that, restart in normal mode.

Thank you

TechSaver

Jan 21, 2010 | Dell Dimension E520 PC Desktop

1 Answer

Front usb configration


Just talking from my experience, I have noticed that some boards have problems with USB ports that are connected via a cable (yours is, I presume). Like the P5GC-MX I have in my CCTV server, the front ports only allow Flashdrives and low voltage devices but it doesn't accept USB Harddisks (those using laptop harddrives).

Can you attach flashdrives or is it really dead?

How about your pin connections? was it connected properly using the cable to the board?

What type of casing are you using? I noticed some cheap casings (those especially that don't use FoxConn, have problems with their front USB ports)

Sep 03, 2009 | HP Compaq d530 PC Desktop

2 Answers

Year old desktop usb ports went dead. Are powered


make sure all five wires per port are hooked up as the manufacturer says to hook up

Jun 27, 2009 | PC Desktops

1 Answer

Internal USB connector


You did not have to unplug the onboard USB ports.
Your OS should see the card reader and set it up, unless you are using Win98 or WinME. I would plug the onboard USB ports, then restart with the new internal card installed.

Sep 26, 2008 | Dell Dimension 4600 PC Desktop

1 Answer

USB Non-responsive


Perhaps its the drivers for the USB ports. Do you have or can you borrow a serial mouse and keyboard (PS/2 style)? If not, perhaps a local computer store may have an adapter to convert your USB devices to PS/2. Look at this site to get a visual of the device I am talking about: http://sewelldirect.com/ps2tousb.asp

This will allow you to bypass the USB portion of your computer and allow you to make the necessary changes in BIOS or to see if it is indeed a driver problem.

Apr 27, 2008 | AcerPower 1000 (AP1000EA380M) PC Desktop

Not finding what you are looking for?
Gateway GT5228 PC Desktop Logo

Related Topics:

219 people viewed this question

Ask a Question

Usually answered in minutes!

Top Gateway PC Desktops Experts

joecoolvette
joecoolvette

Level 3 Expert

5660 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Michael Thomas
Michael Thomas

Level 3 Expert

3051 Answers

Are you a Gateway PC Desktop Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...