Question about Gateway GT5228 PC Desktop

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All USB ports dead....

The only change that happened was moving the PC to a house out of an old apartment. However, after restarting at the new location USB ports do not recognize new devices when plugged in, even though they show 'ENABLED' - NAS drives, video cams, etc. The solutions I have tried: 1.) reboot the machine; results - the same; 2.) Uninstalled the USB boot devices from Hardware Manager, rebooted and hardware was recognized and installed - results - still do not function.

Anything else, before I go out to buy PCI card replacements?

Posted by on

  • markmeth Jun 11, 2008

    THough I haven't taken the side cover off yet, it looks like it has both PCI and motherboard USB ports; there are 4 in the back next to the sound and video input/outputs, which I assume is a PCI card then also. There are 3 more ports in the front.

    This is the description from the device manager under Universal Serial Bus Controllers:
    Standard Enhanced PCI to USB Host Controller
    Standard OpenHCD USB Host Controller
    USB Root Hub
    USB Root Hub




  • steve quelnan
    steve quelnan May 11, 2010

    Hi,

    Is the old USB Ports you were using were connected to a PCI Card, or directly connected to the Motherboard it self?

    -mrsolution


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Hi,

Try removing the PCI USB Adaptor and clean the gold contact with dry brush, then place it back again. If this still doesn't work, try moving the PCI USB Adaptor into other available PCI slot.

I hope this procedure solves your problem.

-mrsolution

Posted on Jun 11, 2008

  • steve quelnan
    steve quelnan Jun 11, 2008

    Also, when pluging-in any of your USB Device like printer, please plug it one-by-one, plug device one 1st then wait until the driver is install, then next, and next.

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