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Can not install CD for my Mp3 player

Thank you so much for your help! i will try that.. however i am not too computer saavy.. how do I sign in as an "administrator"?
What do i do differently than any other time I restart my computer?
thank you! gina

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Click on Start --> Control Panel --> User Accounts --> Change an Account (or you can look at the list of accounts on the bottom half of the window, and look for the one that says "Computer Administrator" underneath it - log in as that person/user. If NONE of them say "Computer Administrator" underneath, then administrator privilieges have been disabled and we willl have to go through some more steps - Microsoft.com can show you how to change an account from a "guest" account to a "computer administrator" account

Posted on Jun 12, 2008

  • Corey Knoettgen
    Corey Knoettgen Jun 13, 2008

    I was making the problem way too hard. Most players come with install CD's that are not Vista-compatible. Unfortunately, I was not able to find a website for Innovage, because there is a different company with the same name taking up the priority on the searches. If your manual came with a website for Innovage, I would go to the website and see if they have released the Vista- compatible software. I work for one of Innovage's competitors, and we added Vista support to many of our Mp3 players, but not all of them.

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