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Canoscan scanner is recognized by my laptop, but i can not get the scanner to copy or scan or do any of its functions.In the control panel, the canoscan event window will not let me choose another option other than "take no action"

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  • 87 Answers

The device is underpowered. You need to plug it into a powered USB 2.0 hub and then plug the hub into the laptop. A desktop computer has full voltage for its usb but laptops are portable and need to conserve as much power as they can.

Posted on Jun 11, 2008

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1 Answer

I can not scan from my HP Photosmart C7180 All in one. Mac OSX 10.6.8 I can copy, print but not scan.


Launch the OSX system preferences, click on the Print & Scan Icon located in the Hardware row, select your printer in the left hand column, click the Scan button above the right hand box, click on the Open Scanner button, a new window will open, click on the scan button in the upper right hand corner of that new window, set your document on the flat glass panel of your multi function printer/scanner, and click the scan button located in the lower right hand corner of the window, once scanning is complete, your document image should appear in a new window and save the image from there.

Dec 22, 2013 | HP Photosmart C7180 All-in-one Printer Fax...

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HP Deskjet f4435 will print, but won't scan. Orange light blinks


When I press the scanner button the top power button starts blinking but the machine does not scan. I have not used the scanning function on this machine before. Please help...you may need to reinstall your ..

Aug 16, 2011 | HP DeskJet F380 All-In-One Printer

1 Answer

How can i use epson px660 3-in-1 printer to photocopy a document


You can scan it by selecting the following functions on the control panel. Once you scan it, then you can print,email or save the document. The Scan to PC function lets you automatically scan your original and save it as a JPEG file on your computer. The Scan to E-mail function lets you scan and attach the image file to an e-mail message. The Scan to PDF function lets you automatically scan your original and save it as a PDF file on your computer. You can also assign a program to scanner function on the control panel. The online manuals are on the bottom this link: http://www.epson.eu/nbsp/Printers-and-All-in-Ones/Epson-Stylus-Photo-PX660/Drivers-Support;jsessionid=AC659B8B8326865BD44BEE3113515C91.acc7-new

Click on this link or copy and paste the complete link into your browser.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

May 21, 2011 | Printers & Copiers

1 Answer

My HP Photosmart C5240 will print from computer but will not scan or make copies.


Is there any error message displayed on the control panel of the printer just like one of the following:
Scanner failure, power off and on
Scanner System Failure
Scanner failed, cannot make copies or fax
Scanner failure. Unable to scan, copy, or send a fax
Scanner failure, cycle power

You may want to try following these steps:
1. Check if the scanner light does turn on when you initiated the scanning process, if not you need to reset the product.
2. Try using your other electrical outlet because your AVR or Surge Extension may not be providing enough voltage for the printer.
3. Try using dirty cycle, meaning you need to directly cut the power of your printer by pulling of the power cord from the rear side of your printer and wait for about 30 seconds before inserting again and turn it on.

If all these steps do not improve your printer functionality, you may want to call the HP online help and ask for replacement.

Job Espinosa

Feb 15, 2011 | HP Photosmart C5280 Printer

2 Answers

How to scan to e-mail


Hi this is kamal....

pls read and do these steps carefully.. definitely u will get solution..


SCAN DIRECTLY TO E-MAIL FROM THE MACHINE- The direct "scan to e-mail" function was the hardest thing to setup. You have to have an actual POP e-mail address for your scanner, which is how it sends PDFs or JPGs of TIF files directly from the box. Getting an e-mail account setup is simple enough, but the control panel won't recognize the servers by name, for example standard pop mail server names list POP.GMAIL.COM. Instead you have to actually convert the server names into IP addresses (I found a website somewhere that did this) and insert that IP address into the control panel.

Once setup, the scan-to-email function works just as you'd expect. But it requires way too many key strokes on the machine to actually send the document. "Are you sure, Are you really sure, Are you really really sure?" (not exact quotes, but you get the idea)

I'm in my late-twenties with a background in the tech field, yet programming this direct-to-email function had me cussing and pulling my hair out. I imagine most people will setup the network scanning application and stop there. The network scanning application is actually a lot more versitile than the direct scan-to-email, even though it requires you to have your computer turned on. But using the network scanning the document just appears, then you can forward it to whatever e-mail you want via your computer (and keep your hair).
best regards
kamal singh

Oct 08, 2009 | Samsung CLX 3160fn All-In-One Printer

1 Answer

Lexmark x1240 All-In-One Printer Control Panel


Hi
This is the description of printer control panel

green button-START COLoUR COPY BUTTON.....place a documnet on scanner glass...press this button..u would get colur copies of the document

Black button-START BLACK COPY BUTTON.....place a documnet on scanner glass...press this button..u would get black copies of the document

white button on the left hand side-paper feed button..to load paper into the paper feed tray

white button the right...not sure:)....i guess it should be the scan button....


all the best

Apr 02, 2009 | Lexmark X1240 All-In-One InkJet Printer

1 Answer

My laptop stopped recognizing scanner


the printer and scanner have separate tcp\ip address's
on copier panel check system default/counter key go to scanner and check ip address also make sure file manager is running on laptop

Apr 02, 2009 | Kyocera Mita KM-3035 All-In-One Laser...

1 Answer

Scanner not responsive. You can choose to have the document scanned to your PC but nothing happens and either location.


Hi, we need to check first if this issue is caused by the scanner it self or by the scanner driver. Please try the following to check if your scanner is physically functioning or not:

Basic Copying
1. Open the scanner lid.
2. Place your document face-down on the glass. Move your document about 0.1 inch from the top and side edge so your entire document is scanned.
3. Close the scanner lid.
4. Be sure the COPY button is lit. The default copy settings are displayed on the control panel.
5. Press the Color Copy button (for color copies) or B&W Copy button (for black and white copies). Your document is scanned and then printed.
Note: Depending on the copy settings chosen, your copied image size may not be the exact same size as your original.
If the image was successfully copied please uninstall the scanner driverm download the latest driver in http://support.epson.com and install it. Try scanning.

If the issue still present we will need to ensure the scanner is being recognized correctly. Have you had any other scanners installed on the computer previously? We would suggest checking the DEVICE MANAGER for any conflicts.

Get to the Device Manager by:
1. Right-Clicking on MY COMPUTER
2. Left-click on PROPERTIES.
3. Click on the HARDWARE tab, then DEVICE MANAGER.
In the Device Manager please for the following:
1. Any yellow or red X's, question marks or exclamation marks.
2. Under the Category of Imaging Devices - Check for Epson Product name.
If IMAGING DEVICES is listed, test the scanner from PAINT.

To scan in paint:
1. Click on START > ALL PROGRAMS > ACCESSORIES > PAINT.
2. Click on FROM SCANNER OR CAMERA.
3. Choose COLOR PHOTO.
4. Scan.

It is also possible your Windows Image Acquisition (WIA) service is not started.

To start this process please follow the steps listed bellow.
1. Click on Start, go to Control Panel.
2. In the Control Panel window you will Performance and Maintenance, please left click that option.
3. Next we are looking for Administrative Tools, please left click on that option.
4. We are looking for the Services icon please left on that icon.
5. In the Services window we are going to scroll down to the bottom and look for the Windows Image Acquisition (WIA) Service, Please Right click it with your right mouse button.
6. We want to select the STOP option with your left mouse button.
7. Next we want to Right click on the Windows Image Acquisition (WIA) service again and select the START option with your Left mouse button please.

Tirzo

Jun 16, 2008 | Epson Stylus CX6400 All-In-One InkJet...

2 Answers

Scanning


My Photosmart 2575 v has worked fine as well for over a year and now it won't scan. I get the same message: "Refer to device documentation to troubleshoot". I ran all updates and they said I have them all and everything is working perfectly. It's not though. I still can't scan. I tried their work-around by opening paint and then acquring image from the scanner but that does not work either.

Apr 30, 2008 | HP Photosmart 2575 All-In-One InkJet...

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