Printer was working fine, then a prompt came up on LCD "Unable to print", See trouble shooting and routine maintenance in user guide. Did that and still have the problem. Could this have something to do with the fax? I don't use it,but occationally I hear it ring as though a fax is coming in.
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Re: Unable to Print
"Error 41 is problem related to printhead. The first thing you will need to do
is to unplug power cable on the back of machine and leave it 30 minutes to 1
hour, then plug in back to see if Error 41 is still there. If so, please contact
local service agent to deal with that. Error 41 is problem related to print head
and technician will change new one to fix this problem."
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Hi there. . . okay . . . Follow this step 1.) Unplug your printer. 2.) Plug your printer again while holding the menu button 15 sec. 3.) select 8 by using the arrow buttons ,push OK and select 0 and push OK 4.) then numbers appear looks like this ###:### ###:###. 5.) now push the MONO button until the purge:#### appears on the LCD 6.) Select 2, push ok, select 7,push ok,select 8,push ok, select 3,push ok
7.) - switch off the printer ,switch it on - ready to print - CHEERS! email me if I help you. . firstname.lastname@example.org