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Go throught he maintenance menu and perform a Deep cleaning of the printer nozzles. This will use a lot of ink so use your current cartridge to do this. Once teh cleaning cycle is complete, replace teh cartridge and align the heads with the maintenance menu selction.
Its difficult to see the actual problem, but this looks like a corrupt file. Go firstly to yout driver, right click on it , go to properties and then click on "print a test page" if this prints correctly then its the actual file, try another file/drawing. If this does not print correctly then I would reinstall the driver. If it still does not work then try another PC. I dont personally think you have a plotter problem, its one of the above.
Hi there the likely thing is that there is a small blockage in the print heads not allowing the jet to fire and causing a blank line. You could remove the print head turn it upside down using a soft cloth clean the print head also use a alcohol based fluid to aid you.
Try this if it's doesn't work then the print head will need replacing you will be able to buy online.
thin lines? spaced about 1.5 inches apart could be toner left on the drum, take the cartridge out turn it over and retract the shutter, manually turn the drum using your thumbs on the edges of the drum, do you see thin lines on the drum? sometimes something sticky gets on the drum attracting toner and then it transfers to the paper during the copy process