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hi, how well does your daughter look after her games? if her disk's have scratches on them the xbox will have trouble reading it and will often do this. another cause is that the xbox is old the laser will be worn out and will take ages to load a game.
the 2 solutions are: 1. check the disk, if it is highly scratched go get it cleaned, most gaming stores will do it for a small fee 2. take apart the xbox (only if out of warranty and step-by-step instructions can be found on youtube) and clean it gently with a duster
you need to check the back of the disk and check for scratches. if there are scratches then you need to rub white toothpaste on it. make sure the toothpaste is smooth and doesnt have any hard substance in it. then once you put your toothpaste on, rinse it all off with medium pressure water. when you cant see anymore toothpaste, dry the disk with a very soft cloth. test this in your xbox. you may have to repeat several times. if this doesnt work, it is likey you need a new disk.
1. you move, shake or touch xbox while running or disk is iin.
2. The disk reader is to close to the disk.
Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty
Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched
check and see if the disk is scratched. if there are scratches, follow these directions:
take your game disk and with Colgate (preferred) toothpaste (not gel, use the white thick stuff).
squeeze a small amount of toothpaste unto the disk's reflective surface (part with scratches) and smooth it on in a circular motion, applying more when necessary. you want to have it on at least a little bit thick, so it covers the whole surface. leave the toothpaste on for about 5 minutes and then rinse it with lukewarm water, making sure all the toothpaste is off. You will likely still notice a few scratches but most will have disappeared.
stick your disk back into your 360 and load the game. with any luck it will load! =)
if this doesn't work, contact xbox customer support at 1-800-4MY-XBOX