Question about Microsoft Xbox 360 Console

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Xbox cant read disk then scratches the disk

Cant read disk then scratches the disk

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  • scanuela May 11, 2010

    is the disk Halo?

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1 Answer

Rub some brasso onto the cd and rinse off with hot water and soap.then dry with a cotton t-shirt.
this repairs the scratches on the cd and the unit should read the cd ok now.

Posted on Jun 12, 2008

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Posted on Jan 02, 2017

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1 Answer

My daughters xbox 360 sometimes plays for awhile, and other times says cant read disk when her game will play it either freezes up or just quits then it says cant read disk


hi, how well does your daughter look after her games? if her disk's have scratches on them the xbox will have trouble reading it and will often do this. another cause is that the xbox is old the laser will be worn out and will take ages to load a game.

the 2 solutions are:
1. check the disk, if it is highly scratched go get it cleaned, most gaming stores will do it for a small fee
2. take apart the xbox (only if out of warranty and step-by-step instructions can be found on youtube) and clean it gently with a duster

from lewis

portsmouth, UK

Feb 26, 2011 | Microsoft Xbox 360 White Console

3 Answers

Xbox wont read disk


HI,

Did you try using different disks?If you have alreay tried then please use lens cleaner to clean the lens

Sep 06, 2008 | Microsoft Xbox 360 Console

1 Answer

CONSOLE IS BRAND NEW AND TELLING ME TO CLEAN DISK . BUT STILL WONT READ DISK? can you help


If The Disk Has Scratches It's Not Your Xbox If The Disk Dosent Have Scratches There May Be A Problem With Your Xbox Disk Drive

Dec 23, 2010 | Microsoft Xbox 360 Console

1 Answer

Xbox will not read disk


Clean disk. If its scratched up, apply peanut butter on the scratches. Surprisingly it fixes the scratches.

Jul 13, 2010 | Microsoft Xbox 360 Console

1 Answer

Not reading disk


Disk Problem:
you need to check the back of the disk and check for scratches. if there are scratches then you need to rub white toothpaste on it. make sure the toothpaste is smooth and doesnt have any hard substance in it. then once you put your toothpaste on, rinse it all off with medium pressure water. when you cant see anymore toothpaste, dry the disk with a very soft cloth. test this in your xbox. you may have to repeat several times. if this doesnt work, it is likey you need a new disk.

Dec 07, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 keeps saying open tray instead of playing my disk


that means your disk is scratched and it cant read it so it thinks nothings in there

Oct 23, 2009 | Microsoft Xbox 360 Pro System Console

2 Answers

My Xbox 360 intermittently scratches the game disk


1. you move, shake or touch xbox while running or disk is iin. solution: STOP!!!
2. The disk reader is to close to the disk. Solution: Open up xbox,. find disk reader, take picture. Show to people at game-stop, they'll tell u what to do.
3. Xbox is broken or faulty Solution: Get your money back and buy a new one or don't and keep buying games when the old 1 gets scratched

Jun 17, 2009 | Microsoft Xbox 360 Console

1 Answer

Xbox 360 will not read my disk


do all your disks do this? if so it could be your xboxs reading lense, if not it may just be sheer coincidence the second disk didnt work, this once happened to a friend of mine, exept with gta4

Mar 13, 2009 | EA Sports Video Game Consoles & Games

1 Answer

My disks dont read. my xbox 360 read the disks fr a few secs then it says open tray


Look carefully at the disc check to see if there are any "fatal" scratches. Some scratches to close to the center of the disc preventing the system form reading the volume information.

Mar 17, 2008 | Microsoft Xbox 360 Console

1 Answer

Xbox cant read disc


check and see if the disk is scratched. if there are scratches, follow these directions:

take your game disk and with Colgate (preferred) toothpaste (not gel, use the white thick stuff).

squeeze a small amount of toothpaste unto the disk's reflective surface (part with scratches) and smooth it on in a circular motion, applying more when necessary. you want to have it on at least a little bit thick, so it covers the whole surface. leave the toothpaste on for about 5 minutes and then rinse it with lukewarm water, making sure all the toothpaste is off. You will likely still notice a few scratches but most will have disappeared.

stick your disk back into your 360 and load the game. with any luck it will load! =)

if this doesn't work, contact xbox customer support at 1-800-4MY-XBOX

Dec 25, 2007 | Microsoft Xbox 360 Console

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