Question about Ricoh Aficio CL3500N Laser Printer

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Line running down entire page

There is a line running horizontally appearing on pages. roller has line on it but does not come off. can't figure out how to access drum to see if we can clean it off; there is no manual...is there a cleaning mode this can go into?

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  • jen17 Jun 19, 2008

    1-2 inches on left side of paper we have a white line down or it's not printing properly. We checked the drum and there is a line that can't be cleaned off please advise

  • Anonymous Jul 24, 2008

    got line when printing?

  • Heyuboy Sep 26, 2008

    White line running length of of printed page (approximately 2 inches from left side of paper)

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  • Ricoh Master
  • 691 Answers

Jen17, you need to replace the drum.

IslandBag, try cleaning the laser lens glass as this is probably just toner on the glass.

Posted on Jul 06, 2008

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Horizontal line on printed page


When you use the flatbed the copy is perfect because the ccd sensor is under the glass cover and obviously is free form dust/ dirt.
On the other hand if you use the feeder the ccd sensor is located in between the roller assembly (not sure exactly for this model).
This means that the page is scanned by the ccd in the feeder, any dirt on the ccd will appear as a black line. I assume that you are feeding papers from the side and not from the top that is why you get a horizontal line.

A quick test to see if the ccd sensor is dirty is to feed the paper from the top side to the feeder. If you get a vertical line it is a proof that your ccd sensor needs to be cleaned.
The worst case is that the sensor in the feeder assembly has a tiny spot that is damaged and it is causing the black line.
So , first try the test, then open the feeder assembly, locate the ccd and clean it. Hope that this helps.

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When you print each page has a gray/black line running down the page from top to bottom about 2.5 inches from the edge of the paper. Sometimes it is darker and other times it is lighter. We have tried...


While the line is showing up on the output pages.
Stop printing and put paper in the manual feed tray (tray 1).
Start printing again. As a page gets pulled into the printer about 1/2 way open the top cover.
Pull out the toner and look at the page inside the printer. If it doesn't have the grey/black line, get the fuser replaced. It is defective.

Jun 09, 2011 | HP LaserJet 1300 Printer

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I have a grey/black line all the way down the right hand side of the page


Run a half test.
Put paper in the manual feed tray.
Print something, anything
When the paper is 1/2 way into the printer, open the cover.
Pull out the toner cartridge. Look down at the paper.
Does it have a black line on the right side?
If yes, replace the cartridge. If no, replace the fuser.

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Brother MFC-6800 1. Prints with 3/8" blank vertical line down the entire page; 2. Prints with a couple of 1/16" blank vertical lines down the entire page; 3. Prints with some gray shadow...


This solution is unconventional but it worked for me. The black roller on my MFC had irregularities on it and was creating horrible printouts. I pulled out the drum and cartridge and cleaned the large black roller. I used furniture polish to make the roller very smooth. Now it prints really nice.

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Thick black line on printed page


If the line runs the way that the paper does I.E. vertical on a portrait then it is dirty rollers normally.
If you open the lid and wipe the rollers this shoukd reduce or eliminate the black lines.

May 03, 2009 | Canon PIXMA® MP530 All-In-One Printer

3 Answers

Canon LBP 2410 Lazer Colour Printer -


Printing not dark enough or varied in darkness
If the print is a dismal gray rather than a sharp black, you are probably almost out of toner. This can manifest itself evenly across the entire page or in splotches or stripes, depending on the printer.

Sometimes you can wring a little bit more out of a toner cartridge by taking it out and gently shaking it from side to side (never up and down, as toner can spill out). You can also try turning up the printer’s contrast adjustment, if it has such a knob (usually on the back side if it exists). Faded print can also result from a dirty corona wire, because a dirty wire inhibits a full electrical charge from being passed.

If the printouts are consistently varied in density, and you have to frequently remove the toner cartridge and shake it to redistribute the toner inside it, make sure the printer is sitting on an even, flat surface.

Horizontal black lines
A horizontal black line on the printout is probably the result of a dirty or damaged roller. There are lots of rollers in the printer, and you can use the space between the lines on the page to determine which roller is causing the problem. Measure the distance between the errant black lines on the page and then use Table A to determine which part might be causing the problem. Table A
Distance between lines
Faulty part
0.5”
Registration assembly
1.5”
Upper registration roller
1.75”
Lower registration roller
2.0”
Toner cartridge developer roller
2.56”
Lower fusing assembly roller
3.16”
Upper fusing assembly roller
3.75”
Toner cartridge photo drum

Regularly spaced splotches
If there are evenly spaced black spots but they don’t extend all the way across the page, the problem is probably a scratch or flaw in the drum or a build-up of toner on the fusing roller. If the spots are less than three inches apart vertically, it’s probably the drum, because the drum has a larger diameter than the fusing roller.

Vertical black line on edge of page
This can indicate an almost empty or faulty toner cartridge or (less frequently) some spilled toner inside the printer.

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1 Answer

When printing in color a yellow line appears on document


A horizontal line U say and U don't have problems in B&W pages.... ( on the length or width af a A4 page?) the yellow line is just a line or parallel lines at the same distance?.
1-st of all try replacing the Y cartidge.

Jan 17, 2008 | HP LaserJet 2840 Printer

1 Answer

Consistent, faded and streaking vertical lines across entire page, from top to bottom.


Toner issue getting to drum - use gen toner cart.

or Drum blade stuffed (lines are down page fro top to bottom- replace drum assy

Drum has been exposed to light faint or blank across copies repeated 4 times down page - replace drum assy

or upper fuser roller stuffed, down page, smudgy print -  replace fuser

LSU(laser) or boards rarely cause issues

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