Question about Tomtom ONE GPS Receiver

1 Answer

TomTom One freezes

What do I do if the TomTom One that I have freezes? I have done a factory reset and it will not get my location. It will not get directions for anything that I put in either...HELP!!

Posted by on

  • Anonymous Jun 12, 2008

    My tom tom is completely frozen.

  • Joanne1032 Jun 12, 2008

    Yes, of course I've reset it. It didn't work. It was stuck at some location that I'd never been at and wouldn't find my correct location.

    I ended up getting a new one (different model and size) so hopefully I don't have the same problem - it was 5 days old.

    The reason I needed help right away was because I had a lawn crew in the middle of Detroit trying to find their way out...used googlmaps.com to get them out instead.

    Thanks anyway


×

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Expert
  • 515 Answers

Have you tried a reset with a pin at the bottom of the unit?

http://www.tomtom.com/support/index.php?Language=1&query=reset&FID=6965

Posted on Jun 12, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to reset tomtom


Touch the navigation screen to view the MENU ... select CHANGE PREFERENCES / SETTING ... and look for an icon for "FACTORY RESET".
I'm assuming you wish to do this because all the (previous) info and settings (e.g. HOME location, etc.) is not what you want; the reset will remove all those user settings.

Dec 09, 2013 | Tomtom ONE GPS Receiver

1 Answer

Fully charged will not turn on or reset unit is not damaged had been working fine. turned it off and now nothing.GO 2535 WTE


Restoring your Favorites and personal settingsIf you reset factory settings or update your map you can restore your favorites from a device Backup.Your Favorites are located inside your map folder, stored in the file MapSettings.cfg. This file consists of the following:Home addressRecent destinations Favorites Connect your Tom tom to the computer and select the option below that best fits your situation:If you are going to be installing a new map to your TomTom or you plan to perform a factory (hard) reset on your device, choose Backup and restore Favorites from your TomTom. If you have already installed a new map or performed a factory (hard) reset, choose Restore your Favorites from a previous backup.Restoring Favorites from a previous backup can only be done if you have previously performed a backup of your Tom Tom device.







Aug 18, 2011 | Tomtom GPS

2 Answers

I have the xl live and after an update which failed, my tom tom has now failed. I have tried a reset but i can only get the legal notice page the i agree touch screen fails to move on. can you help.


Hello,

The TomTom is a portable GPS for automobiles that assists the driver with navigational maps and driving instructions. If the TomTom freezes up or glitches, you can reset the system back to the factory settings. Users that have the 22 Range TomTom models such as the TomTom ONE and TomTom XL can hold down the power button to reset their system. However, the TomTom GO has a manual reset button on the device.

Instructions And What You Need To Solve The Problem.

  • Paperclip
  1. Remove the TomTom GO from its cradle.
  2. Turn the unit upside down.
  3. Look for a small hole in the bottom of the unit. It will be located just behind the release button. The reset button is recessed inside this hole.
  4. Straighten out one end of the paperclip.
  5. Press the recessed button by inserting the straightened end of the paperclip into the reset hole.
  6. Hold the button down for ten seconds, then pull the paperclip out of the hole. Your TomTom GO should now be reset back to the factory settings.

Good luck and thanks for using fixya.

Jan 05, 2011 | Tomtom GPS

1 Answer

When I turn on my TomTom XL it first asks me to put in the settings, i.e. voice, what signals it wants me to read out, etc. it gets to a certain point then just freezes and turns off. Its done this about...


Is the unit fully charged ? If it is try a hard Reset to restore to factory defaults the "Reset" hole in the case can be actived by inserting the tip of a paper clip

Feb 16, 2010 | Tomtom ONE XL GPS

1 Answer

I plugged the system in, the screen would not come on


Hi.


First check the charger connection. If an alternative charger is available test different chargers.


If the Tomtom is starting, then try first resetting your TomTom.

To reset the TomTom follow the instructions on TomTom website, clicking here: TomTom, portable GPS car navigation systems - Factory reset .

If the Nav is still freezing or is dead after reset, then there is an internal fault.


In both situations the alternatives are going to a TomTom shop or calling the TomTom service number listed on manual and following the instructions given by their representatives.

If the unit is completely dead, as a first thing better going to a TomTom shop and asking to test a different charger.


The charger can also be tested at home using a multimeter on charger connector.

Regards.

Jan 03, 2010 | Tomtom ONE GPS Receiver

1 Answer

Freeze, reboot cycle


Just had this problem with my Tom Tom XL IQ Routes. Screen freezing and then rebooting exactly every 3 minutes just after I had done an upgrade to maps and application software. After trying a software reload and getting nowhere I solved it by simply doing a factory reset using the factory reset option in the units menu. No problem since. Couldn't believe it was that simple. I will however be keeping a very close eye on it!

Sep 08, 2009 | Tomtom GO 910 GPS Receiver

1 Answer

Reset


Tap "Reset factory settings" button to restore the factory settings to your TomTom XL. All your settings, including Favourites, your Home location, warnings for POIs and any Itineraries you have created are deleted.


Tap "Set Clock" button to select the type of clock that is shown and set the time.

manual download
go to tomtom website ----> support scroll down at the right hand side click Find downloads

hope this help

20/Apr/09

Apr 02, 2009 | Tomtom XL 330 Car GPS Receiver

1 Answer

When i turn it on it freezes.


Hello, I own a TomTom also. I have listed the procedures from TomTom Home and hope this will work. First try a soft reset (Reset button is located at the bottom of the TomTom device next to where the DC plug plugs in). Make sure your batteries are fully charged up or the USB cord is plugged in.

If your device is not starting up properly, follow the steps below: 
  1. Soft reset your device. *

  2. If your device still does not start up, then reinstall the TomTom application using HOME
If you have backed up your TomTom to your computer, then you can reinstall the TomTom application from your backed up data. *    In rare cases, your TomTom device may not start correctly or may stop responding. If this happens, try resetting your device. A reset does not delete any data.


Jan 16, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Freeze up?


Buy another brand, tomtom sucks! I am so disgusted with them. Brand new one, died in 3 months. sent me a refurb, died in 5 months.

Jul 04, 2008 | Tomtom ONE 3rd Edition GPS

Not finding what you are looking for?
Tomtom ONE GPS Receiver Logo

Related Topics:

304 people viewed this question

Ask a Question

Usually answered in minutes!

Top Tomtom GPS Experts

LP

Level 3 Expert

485 Answers

k24674

Level 3 Expert

7993 Answers

yadayada
yadayada

Level 3 Expert

63801 Answers

Are you a Tomtom GPS Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...