Question about Microwave Ovens
This is 2 years old. We dont hear a power surge sound and although the power is on high it seem like its running at 20% power. Everything else works except the power is very low. Can I replace the PCB or another part or just trash it.
Galaxy, eh? I wonder if that is the same as the Kenmore model 721.80002401...
Low cooking power usually means you have a bad magnetron.
It should have a warranty of 5-9 years on the magnetron itself. That means that you'll have to pay for labor, but the manufacturer will cover the cost of the magnetron.
Labor might be $75 for a home visit and $75-90 to do the work.
You can save a lot by taking to the manufacturer-authorized service shop yourself. They may charge a $25 diagnosis fee to check it out, and apply that to the labor if you proceed with the repairs.
The first step is to grab your manual and contact the manufacturer.
We're happy to help and we appreciate your thoughtful rating of our answer.
Posted on Jun 11, 2008
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Posted on Jan 02, 2017
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