Question about Brother HL 5140 Laser Printer

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Drum light The drum light comes on every time I try to print. The printed copy is good but the light always comes on. We replaced the drum but the light continues. Is this a problem or what can I do to stop it?

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  • DakotaSteve Jun 19, 2008

    I have a similar problem. The drum light comes on and stays on --- not
    described in the manual. (Status light is green). The printer won't
    print at all. (It's just one problem after another with this printer.)

  • Anonymous Feb 26, 2009

    It worked. Thanks!

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You need to reset the drum count. Open the toner door. Hold the "Go" key until all 4 lights light up. Let go of the button and close the door. That should reset the drum count and stop the blinking.

Posted on Jul 24, 2008

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If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
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  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
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  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
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        all-ug-21.gif
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These are very good machines so I would see no reason to replace it. Do you have the operators manual? If so look up the setting for "toner save mode" and make sure it is NOT turned on.
The drum unit is good for at least 18,000 pages so I would not suspect the drum. I even reset the counters on the drum units and can get up to 36,000 pages on them. Do you have the machine hooked to a PC for printing? If so is there any difference between printer density and copy density? If so then the issue is with the scanner density setting. If the copy and prints are both light then it is a print engine problem. If several toner cartridges are doing the same light print then I would suspect that your laser scanner optics are dirty. There is a narrow strip or slot just above the drum unit that the laser beam goes thru to write the image onto the drum. This should be cleaned and then the machine re-tested. If no improvement is see then the machine will have to be dis-assembled and cleaned which would require a compentant service technician.
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How do I clean white or black spots on printed documents? Description: First make 10 to 15 copies of a blank, white sheet of paper.
If you still see the spots on printed documents after making multiple copies, clean the drum unit as follows:

  1. Remove the drum unit and toner cartridge assembly, and then remove the toner cartridge from the drum unit.
  2. Position the print sample in front of the drum unit so you will know the exact position on the drum that is causing the poor print.
  3. all-ug-19.gif
  4. Turn the black gear on the drum as you check the surface of the OPC drum.
    The OPC drum is photosensitive so do not touch it with your fingers.
  5. all-ug-20.gif
  6. When you find the substance on the drum surface that matches the print sample, gently dab the surface of the OPC drum with a cotton swab that is lightly dampened with isopropyl alcohol.
  7. Note
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        all-ug-21.gif
      • Do not try to clean the surface of the OPC drum with a sharp object, such as a ball-point pen, because this might cause permanent damage to the drum unit.
  8. If the print quality still has not improved you need to install a new drum.

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You need to rest the drum count.
Open the toner door - press "Go" until all 4 lights light up
Let go of the button and close the door and you should be all set.

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