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Braun electronic toothbrush

I have 3 Braun electronic tyoothbrushes that do not work. They will no longer recharge no matter how long they sit in the charger base/stand. I have thoroughly cleaned them, tried rotating each of them in the different chargers etc. I don' t see any way to open the base of the handle to see what's wrong and I don't know if there's a battery in there that needs changing. I can't find anyone who knows how to fix them. I bought another new one but am worried this one will have the same problem. They are expensive and I would like to know what I'm doing wrong or are these things just designed to self distruct? Help!

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  • creativenan Jun 11, 2008

    Thank you so much for the information about my electronic toothbrush. I had no idea that I should remove the toothbrush from the charger when it was recharged. I have been leaving it there all the time. I'll bet a lot of other folks out there are doing the same thing. I hope they see this and save themselves from having to buy a new one! I will try to pry it apart and replace the battery even if it ruins it. I can't use it this way anyway.

    Nancy

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Hi,
Make sure you keep the receipts as you are entitled to a full refund if the product fails within a reasonable length of time.

Yes they are designed to self-distruct in as much as the battery will lose it's ability to store charge. This happens if you leave it on charge for longer than is necessary to recharge it fully.

To prevent this from happening, make sure it is fully discharged before recharging. There should be instructions in it for the time needed for a full charge - usually around 4-6 hours for an AA.

Because electric toothbrushes are used in a wet environment, they are usually solvent welded together. If they can be prised apart, you may find a standard "tagged" battery to replace, but the chances of doing this without distruction are small.

Posted on Jun 11, 2008

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