Question about Xerox Phaser 7300DN Laser Printer
We just put a brand new magenta cartridge in our phased 7300DN but the "magenta cartridge empty" error message will not disappear. We even tried replacing the magenta imaging unit but still cannot get the error message off the screen. We have shaken the toner to sift it, made sure all the tape strips were removed....still nothing. We change cartridges every week so we know we are doing this correctly. How do we get the error message to clear?
There are issue's with the top cover where the toner sensors are located. Xerox has updated the top[ cover to fix replace toner cartridge message. big bucks though
Posted on Jun 26, 2008
When you take the toner cartridge off the imaging unit, is there magenta toner in the open slot of the IU? Assuming that there is nothing wrong with the toner cartridge, you are possibly looking at a bad engine control board.
Posted on Jun 11, 2008
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