Question about Jazz DV-179 Digital Camera

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No Videos I can download the pictures on to the computer but not the videos. How do I get the videos to download ??

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Please call customer service at 732-572-7050 or email christah@jazzcameras.com

Posted on Jun 30, 2008

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MEMORY CARD SHOWING FULL BUT WHEN CAMERA CONNECTED TO DOWNLOAD TO LAPTOP OR DESKTOP ITS SHOWING FREE SPACE AND USED SPACE BUT NOT SHOWING ANY PICTURES AND VIDEOS,


Save the pictures and videos on the card. Try reformatting the card in the computer, and then again using the camera. The first reformat will ensure the card is empty, and then the camera reformat will ensure that it is recognized by the camera. If the camera reformat will not work, try a new card.

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The best way to download pictures and videos from your camera to your computer involves removing the memory card from the camera and plugging it into a card reader (either built-in to the computer or connected via USB or FireWire). This is likely to be faster than connecting the camera to the computer, and won't run down your camera's batteries.

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How do I download my videos?


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You most likely have a picture management program like Arcsoft Photo Impression that automatically transfers pictures but not video to somewhere on your computer. The camera will probably show up as a Removable Disk in the My Computer window. The easiest way to transfer photos and videos is to click and drag by clicking on the picture or video clip and dragging it to where you want to go by holding down the left mouse button

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Videos generally run in AVI mode. When putting pictures into the computer, place them in the "My videos" folder instead of the "My pictures" folder. This should solve your problem.

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The Kodak Easyshare software just index the pictures they do not store them at all
you can locate the pictures on the computer by

Click start
then look for search
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To fix the problem regarding the easyshare software try uninstall it from your computer
Then download the clear utility www.kodak.com/go/clear
then download the latest version of the easyshare software www.kodak.com/go/easysharesw

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turn on the camera to view photos then plug in the camera and goto my computer look for a extra drive letter don't hit the share button. click on the extra drive letter and look in the folders for you videos. Hope this helps.

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