Question about Maxtor One Touch III 500GB FireWire/USB2.0 External w/16M buffer Retail ****... 500 GB USB 2.0 Hard Drive

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Hard drive is not recognize by the computer

I bought this HD less than 2 months ago and it was working fine. One day, it started to ask me to install the driver. It is a USB plug and play device that came without drivers. What I am suppose to do with it. Too much data in there from work and other sources... usb driver for win98

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Have you tried using it on another computer? if its a plug and play device and it works on another computer, the problem may be with your computer. you have to first try this device on another computer to see if it works or not.

Posted on Jun 11, 2008

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Hard drive is not recognize by the computer


I found the solution to my problem that looks just exactly like this. My external hard drive stopped working and my computer said it was an "Unknown Device". I tried it on the other computer and it worked. That computer hadn't undergone a recent "update". Bloody hell...


But anyway, that one stopped working with it as well. Can you guess what happened?

Then I tried it on the Vista laptop. But before it could screw up, as well, I researched the driver for the drive. It was USBSTOR.SYS.

I copied it to the desktop, sent it to myself with email, and put it in the system32/drivers folder, and now my drive works on all my computers.

You generally shouldn't need a driver for these things, but that's essentially a lie. There should already BE a driver on most XP computers. But if it's not there? You're kinda screwed. I am trying to figure out how to host this one and link it, but in the meantime, just google USBSTOR.SYS

There are a few links to downloads out there.


Jan 04, 2008 | Computers & Internet

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