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Misunderstanding I think you have misunderstood ny D key issue. Its not the peice under the key it is the cover tha covers that and clips on to the holder under it. What i am needing is a replacement Key for the "D" key, not the wholekey pad. Sincerely SSG Raylon Johnson

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  • okcowboy74 Jun 11, 2008

    its the key cover

  • okcowboy74 Jun 11, 2008

    This computer is only a month old and im not in the US right now im am serving in Iraq currently. I was trying to find out how to get a replacement key from/thru Best Buy.

  • okcowboy74 Jun 11, 2008

    its a gateway m-1625

  • marksgirl May 06, 2009





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Okcowboy -

While I didn't catch the whole thread, it sounds to me as though you might just be asking where to obtain an individual replacement key for your laptop's keyboard? Finding individual keys tends to be a lot harder than just replacing the whole keyboard. However, most big name computer repair businesses keep a stock of broken/old systems on hand that they can scrounge for just such parts. I'd say just call around to local stores - Best Buy/Geek Squad, Frye's, Staples, etc., and maybe even a few smaller shops, and ask them if they have on hand a key that would fit.

Replacing a key on a laptop keyboard is usually pretty easy; all you have to do is line up the key with its clips on the keyboard, and snap it in place. If you do find a replacement key, I would just buy the key, rather than have the store do the repair. Anyone can snap a key back in place, and it'll save ya forty bucks or so on labor.

Hope this helps!

Posted on Jun 11, 2008

  • Haden F
    Haden F Jun 11, 2008

    Okcowboy -

    Ah, good stuff! So best buy carries a pretty decent warranty, with a good replacement/repair service. Give the customer service line a call, 1-888-BEST BUY (1-888-237-8289), see if they offer an overseas return option. I'm betting you'ld be shipping from a military or APO address, so they might have an option open to ya. If not, a more circuitous plan would be to send the laptop to a friend or relative in the lower 48, and have them drop off the computer for repair.

    Alternatively, what's the make/model of the laptop? I can look through my own stuff, see if I might have something for ya...


  • Haden F
    Haden F Jun 11, 2008

    Okcowboy -

    Here, you might look into this:

    This is an ebay seller offering individual replacement keys; just purchase one, then send the seller a message stating which key you need. Unfortunately, I don't have a key that would work, otherwise I would send it to ya.




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