Question about Insignia Pilot MP3 Player

2 Answers

How do you remove the battery?

My player is stuck in start - up, I can't locate a reset button and don't know how to remove the battery. I assume doing either will correct my problem

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  • Anonymous Jul 10, 2008

    i tried that not working

  • shockpeters Jul 19, 2008

    I have the same problem. My insignia mp3 model #NS-2V17r is stuck in start up mode and nothing helps. I can't figure out how to remove cover of the battery.

  • amcgill20 Sep 25, 2008

    My Insignia Sports Players won't work:( I have tried everything, nothing works. When I plug it into the USB cable it will turn on and get stuck when it tries to load the music library. What can I do?

  • Anonymous Oct 09, 2008

    The 10 second thing doesn't work for me, and it probably won't work if the device is frozen like people are describing and like what happens to me.




    I actually have the 4GB Sport, but the only way that I can find to "fix" it is to let the battery die and then recharge the device.

  • LLRazz Oct 11, 2008

    On the back battery cover there is a little rubber button that looks like it may be a reset button, it is not, pick it out and you will see the small screw that holds the battery in place. Remove the battery for a short time (i -2) minutes, reinstall and restart the player.

  • LLRazz Oct 11, 2008

    I'm sorry to tell you but the battery is removable, I have mine out right now!

  • carolyn_hibb Feb 06, 2009

    player won't turn on



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2 Answers

Mine will work for a second but then it'll freeze and i cant turn it back on after i turn it off unitl i wait a little bit

Posted on Oct 11, 2008

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  • 250 Answers

Hello LLRazz,

The battery in the Insignia Pilot is not removeable. You can reset the MP3 player by sliding the Power/Hold switch to the right and holding it there for 10 seconds.

Best Regards,
Ken
"Go Ahead. Use Us."

Posted on Jun 17, 2008

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The reset button cap on the lower left side of the unit may be jammed, causing the reset switch it activates to be come stuck.

This will put the unit into a loop in which it continually restarts.

You'll never see any sign of life if this occurs.

Be sure you see the "RESET" stencil or that may not be the reset button.

I've seen people poke paper clips their devices' microphone or speaker openings!

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Depending on your model you may be able to remove the battery without too much trouble. Please reply with your model and i can probably tell you how to remove the battery. That will definitely shut it down (and hopefullly the next time you start it everything will be fine).

If you don't feel like doing that, just wait for the battery to run out of power.

The next time you start it you should update your player's firmware. If this keeps happening ship it back to creative (http://www.creative.com/support) if it is under warranty.

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