Question about Wacom ET-45A STEEL Graphire2 (MAPET45ASTEEL)

2 Answers

'Lag' or Trailing Line

Hi there, i have got this Wacom from my Dad recently, it is an old tablet that he hasn't used in a long time. Now the tablet works fine, pressure sensitivity and clicking etc, but i have the issue where i can draw a line (in Photoshop CS3 and Sketchbook 2009) but there is lag where it looks like the tablet thinks the pen is still touching the tablet, and a very faint line will be drawn wherever i move the pen. Its like its trailing off very faintly at the end, even though the pen isn't touching the tablet! Any help would be great, i can also take some screen shots if you are not sure what i mean. Thanks

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  • dmorita Jun 17, 2008

    Don't go out and buy a new tablet! It happens on Intuos 2 and 3 tablets as well. I thought it might be a thing with the older tablet and bought a new Intuos 3. It worked fine for a couple of months in Tiger on a Quad Core Mac, but when I went to Leopard on a new Dual Quad Core, it came back and won't go away no matter what settings I use. I wrote to Wacom but haven't heard back. Sorry this isn't a solution, but might save you from spending extra money.

  • Steven Gipson
    Steven Gipson Dec 16, 2008

    Same problem after one year of owning the Wacom Intuos 3. The lines trail, as if the tip is still touching the pad, even when it isn't. Does it in all applications.




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I just did some more experimenting and it seems that if I replace the tip of the pen, it starts to react better, not great, but definitely better.

Again, I'm using an Intuos 3. On the Intuos 2 I was using, if I replaced the tip, it would improve, but I was going through tips every two months or so. That's why I bought the 3, thinking it would be better because I've never experienced this problem with my 3 at home (these problems are all happening at work). I'm not sure which tablet your have or if you have the spare tips that come with it, but that might be your solution.

Also, check your Wacom settings and make sure the "tip double click distance" is set to "Off". That should help a little.

Another forum post suggested not using the stylus stand or holder. It could...not sure that it actually does...damage the stylus tip so that it reacts as if pressure is being applied. My stylus at home is always in the stand and, since it does have this problem, makes me wonder if this is valid....but why chance it...different stands and different stylus.

Good luck and hope this helps!!!

Posted on Jun 17, 2008

  • dmorita Jun 24, 2008

    Finally got an email back from Wacom. Take the tip/nib out of your pen for 24 hours. If the problem persists, after letting it sit for that long, then the pen needs to be replaced.

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I had the same problem ogf trailing lines. When the pen was off the tablet, it still drew a line as if it was in contact. Scrollbars were sticky too. It was the same across all applications. Than I remembered that when I first got the pen, there was a little play in the tip. I think the internals might have gummed up a bit over time as dust particles get in there. Using tweezers, I gently pulled the tip in and out a millimeter or so. Sort of loosened it up so it has a small amount of play. This seems to have fixed the problem. I will repost if the problem comes back.

i love my Wacom again!

Posted on Dec 16, 2008

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