Question about Stiebel Eltron TEMPRA 24 Tankless Water Heater

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Tempra 12 the when you turn off the water the heating unit does not turn off then it gets hot and pop the reset

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  • Anonymous Mar 22, 2014

    Tempra plus

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1 Answer

I am a free answerer, and I specialize in giving you resources for free.
The paid answerers may have a person who knows your product and the problems associated with your model.

I only see the questions where people have not paid.
Each day I see 20-25 unanswered questions about tankless water heaters.
And the day before, the same number of unanswered questions about tankless products.
The number of questions shows the complexity of the machines, and the inability of the manufactures to take care of their customers.
The manufacturer will refer you to the installer.

http://www.thetankatwaterheaterrescue.com/forums/forum3/

There are not many ways a do-it-yourselfer can fix a tankless.
In contrast with tankless, tank-type water heaters have generic troubleshoot steps that lead to a quick diagnosis, and same-day repair of almost any brand. Most times a tank-type heater repair can be DIY.

Posted on Oct 31, 2010

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The thermal breaker keeps blowing


Replace the limit, by tripping often they become even more likely to nuisance trip.

Apr 29, 2016 | Stiebel Eltron TEMPRA 24 Tankless Water...

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The heating element continues to heat even after the hot water tap is turned off thus popping the thermal switch. The red light is off on front of unit but you can hear the water heating. Any ideas?


check the pressure control that switches the element on or off
if it is faulty then it switches on when the tap is turned on dropping the pressure but it will not recognize that the increase in pressure when the tap is turned off so it keeps heating the water.

Apr 07, 2015 | Stiebel Eltron TEMPRA 24 Tankless Water...

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On my unit the third hot water source is not lighting up. What coul be the problem?


I am not familiar with your unit but I believe it has 3 12 Kw heaters. I would guess one of them has failed or the relay powering it has.

Feb 04, 2014 | Stiebel Eltron Tempra 36 Whole House...

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Unit stiebel Tempra 24Hot water is running through house but cold water pipe is getting hot. Hot water pipe is not getting hot. When cold water connection is removed and water is turned on hot water is...


follow this steps and fix it. God bless you

If there is no hot water, first push the reset button on the high-temperature cutoff; test the thermostat and replace if faulty (see below). Test the heating elements and replace if faulty (see below).
If there is not enough hot water, adjust the thermostat settings. As needed, reset, test and replace thermostats and heating elements if faulty.
If the water is too hot, adjust the thermostat settings and reset. Test and replace the thermostat or high-limit cutoff (see below).
An electric water heater is a 240-volt appliance that can deliver a fatal shock. Always turn off power to the heater at the electrical panel 585dc480-4881-44a8-afda-7267c0f3de26.jpgbefore beginning work, and verify that power has been shut off. Make sure others in the house know not to restore electricity prematurely. If you have any doubt as to whether electricity has been turned off, seek professional assistance.

Oct 02, 2013 | Stiebel Eltron TEMPRA 24 Tankless Water...

1 Answer

How can I reset the thermal cut off


Take off front cover, on the top of the cylinder(s) in there (the heating system) there will be a small red button. That is the Safety Thermal Cut out, depress that red button. It is similar to a circuit breaker. If the red LED comes on when you turn on hot water at a sink then that was the problem. I have on that trips periodically. Its annoying but not enough to replace the part yet. Good luck.

Dec 05, 2010 | Stiebel Eltron TEMPRA 12 Tankless Water...

1 Answer

How can I reset the safety thermal cut out from my tempra 12


the diagram on this page shows the safety thermal cut-off on top of the heating vessel on the right, inside the unit, remember to electrically isolate before opening.http://www.tanklesswaterheaters.com/tempra12.html

Apr 11, 2010 | Stiebel Eltron TEMPRA 12 Tankless Water...

1 Answer

Water heater not working after turning up heat


Did you turn the breaker completely off, then back on? When a breaker trips it is in a middle position, and nust be turned off to reset it, then it can be turned back on.

Mar 14, 2010 | Stiebel Eltron TEMPRA 24 Tankless Water...

2 Answers

No hot water in our tankless water heater


You may find this info helpful.
http://www.stiebel-eltron-usa.com/pdf/install_tempra.pdf

If you don't find what you need, you will need to contact them directly.

Apr 05, 2009 | Stiebel Eltron TEMPRA 12 Tankless Water...

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