Question about HP LaserJet 5550 Printer

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Hp laserjet 5550

When we print the toner display status seems to be going down too much for each print job. Is there a way to resolve the problem?

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Is there a setting for econoprint for this printer? Try that if you can. Also, is this an OEM (original) toner or a remanufactured/refilled cartridge? Usually cartdriges are good for 4000 or more copies at 5% coverage.


Posted on Jun 11, 2008

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Our Hp 5550 prints thin vertical black lines on high res images. They are evenly spaced (3cm apart on an A4 print).


This is caused by a damaged drum. The drum is the long metal cylinder inside the toner cartridge. You will have to replace the hold cartridge. You should be able to flip a plastic cover on the toner and see the drum. If it has black toner lines then it usually means the drum is scratched and there for toner fills the scratch and produces lines.
Replace the print cartridge (toner cartridge) and the lines should go away.

Jul 19, 2011 | HP LaserJet 5550 Printer

1 Answer

Problems printing. My print copies have cyan tone printed down the right side of each sheet. It look like the toner was actually smeared on the page and then baked on.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 28, 2010 | HP LaserJet 2840 Printer

1 Answer

No i did not , even after i did what the post said it is still printing 2 copies and its eating up my paper and toner.


The Print Diagnostic Utility diagnoses and resolves common printing problems and communication problems, including:

If you prefer, you can skip this information and go directly to downloading the tool .

  • Connectivity :
    • USB: Ensures that the USB connection from your computer to the HP product is working correctly.
    • Network: Ensures that the network connection between your computer and your network is working correctly. If the tool detects a network connectivity problem, you will be prompted to run the HP Network Diagnostic Utility for better results.
  • Spooler : Automatically restarts the print spooler, which sends print jobs from the computer to the product, if it has been stopped.
  • Online status : Checks if the product has been paused or set to offline, and then sets the status back to online if necessary.
  • Device manager : Checks for problems in Device Manager that would prevent printing.
  • Print queue : Checks for and clears pending print jobs in the print queue (a log of print jobs waiting to print).
  • Port : Checks the port settings for the HP product.
  • Driver : Checks for alternate-driver settings.
  • Conflicts : Checks for conflicts with other drivers, such as other printer brands.
  • Default printer : Checks the default printer setting and prompts to select the HP product as default (optional).

Oct 26, 2010 | HP LaserJet 1320 Printer

1 Answer

LaserJet 3600n Printer: my HP LaserJet 3600 displays status READY yet my p...


from your printers folder go to the tool bar and open "tools" there is an option in the drop down menu thats "use printer off line" make sure that this is not checked.i have had this problem often when the printer gets shut down and the pc stays on.
if this is not the problem uninstall and reinstall the driver. the problem is between your pc and the printer or in the software.

May 18, 2010 | HP LaserJet 3600n Printer

1 Answer

Hp clj 5550 not printing cyan


Check the black cover on the pick up assembly under the cyan cartridge. If it is only a fraction too high cyan will not print. Make sure it is clipped in place correctly.

Jan 20, 2010 | HP LaserJet 5550 Printer

1 Answer

Hi there, need your kind help. My Hp laserjet 5550 has a missing colour problem. Cyan is missing in the print out, giving rise to to blue and green colours being absent in print-outs. Scanner is confirmed...


Cyan cartridge is OK, means that the display shows the level of toner in the cartridge, right? Then chip it is ok.
Try another cyan toner, the printer may be that it has broken the opening flap of the laser. Or check if the laser's flap cyan is blocked.

Nov 14, 2009 | HP LaserJet 5550 Printer

1 Answer

Replaced black toner..now printer won't print any


In this case, actually it is not the Black toner that got depleted. Here the message being displayed indicate that one of the color Toner supply need to be replaced as it got depleted and currently the printer is printing in Black and white using the Black toner cartridge.

in this case, to troubleshoot these issues please try performing the following and check for the results.

* 1. Check for the level of the toner cartridges:

a) Check from the HP Toolbox application. Here are the steps to be performed from your PC:

* Access the Toolbox software.
* Select the Status tab.
* Select the Device status option.

Here you can check for the supplies status in terms of the % remaining for each toner cartridges.

b) By checking the supplies status from the printer control panel display.

On the printer display when printer is in Ready mode the supplies status can be checked from the supplies level indicator. Each toner cartridge and the Imaging drum level will be indicated by a bar which varies according to the level of the supplies present.

c) Print the supplies status page from the printer.

* On the printer control panel menu, press Menu .
* Use the (Right Arrow) button to select Reports, and then press Enter .
* Use the (Right Arrow) button to select Supplies Status, and then press Enter .

If any of the color toner cartridges and the Imaging drum have a low supply level replace them with genuine HP print cartridges.

The part numbers of the consumables are as follows:

* Black print cartridge - Q3960A
* Cyan print cartridge - Q3971A
* Magenta print cartridge - Q3973A
* Yellow print cartridge - Q3972A
* Imaging Drum - Q3964A

Sep 23, 2009 | HP LaserJet 2840 Printer

3 Answers

HP Laserjet 2015 dn


It means that the printer is in READY State.

Control panel
The printer control panel is comprised of six lights and two buttons. The lights produce patterns that
identify the printer status.
1 Jam light: Indicates that there is a jam in the printer.
2 Toner light: When the print cartridge is low, the Toner light illuminates. When the print cartridge is out of the printer,
the Toner light blinks.
3 Paper out light: Indicates that the printer is out of paper.
4 Attention light: Indicates that the print-cartridge door is open or other errors exist.
5 Ready light: Indicates that the printer is ready to print.
6 Go button and light: Initiates action or indicates status.
7 Cancel button: To cancel the print job that is currently printing, press the Cancel button.

Sep 08, 2008 | HP LaserJet P2015dn Printer

2 Answers

HP Color Laserjet 5550 not printing duplex


Hi, Check that the printer driver has duplex (double sided) turned on.

That's if u hav not already solved it :-)

Jun 17, 2008 | HP LaserJet 5550 Printer

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