Question about Gateway Media Center 610XL PC Desktop

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Gateway 610 k/b & mouse unrecognized..CMOS problem??

We have a Gateway 610 multimedia center (all-in-one). It is about 4 yrs old and the warranty expired inFeb 2008. About 2 weeks ago we had thunderstorms blow through our area unexpectedly and we did not unplug the surgeprotector. The next day, our wireless keyboard and mouse were not working. They were working the previous day. The computer boots up fine but we are unable to move the cursor and no keyboard activity; almost as if they are not being recognized. A new wireless (micro innovations) k/b and mouse are not recognized. All batteries are good. We have tried syncronizing them but nothing. A known working corded mouse and keyboard do not work either. Being a wireless k/b and mouse, there was nothing plugged into any of the ports at the time of the tstorm. A new wireless keyboard and mouse does not work either. Any suggestions? is the motherboard and/or USB ports fried?? Could the CMOS battery be bad (which in my humble opinion is the most likely)? Thank you to all who have attempted to resolve this issue but none of the suggestions work. Very odd problem...

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  • kewlade1 Mar 06, 2009

    We have a Gateway 610 multimedia center (all-in-one). It is about 4 yrs old and the warranty expired inFeb 2008. About 2 weeks ago we had thunderstorms blow through our area unexpectedly and we did not unplug the surgeprotector. The next day, our wireless keyboard and mouse were not working. They were working the previous day. The computer boots up fine but we are unable to move the cursor and no keyboard activity; almost as if they are not being recognized. A new wireless (micro innovations) k/b and mouse are not recognized. All batteries are good. We have tried syncronizing them but nothing. A known working corded mouse and keyboard do not work either. Being a wireless k/b and mouse, there was nothing plugged into any of the ports at the time of the tstorm. A new wireless keyboard and mouse does not work either. Any suggestions? is the motherboard and/or USB ports fried?? Could the CMOS battery be bad (which in my humble opinion is the most likely)? Thank you to all who have attempted to resolve this issue but none of the suggestions work.

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It's not the K/M, there probably was a surge that went through, and effected the motherboard in the computer. so you can take it to your local computer shop. But, before you bring it there, back up your important files because they might have to format your HD.

Posted on Jun 11, 2008

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