Question about Canon imagePROGRAF W6400 InkJet Printer

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Canon W6400 error 'Check MT Cart' E02816

I have just changed the Maintenance Cartridge and am now getting the above error. I am using the correct MT cart (MC-01) and as far as I can see it is inserted correctly as far as it will go. What can be the problem please?

Martin Lawrence

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  • sorina elena Mar 02, 2009

    My MTCART IS NOT YET FULL BUT THE PRINTER DOESN'T PRINT. WHY? IF IT'S NOT FULL WHAT IS THE PROBLEM? IT'S MADE FOR JUST A LIMIT PERIOD OF TIME? OR FOR A NUMER OF PRINTINGS?
    I DON'T WANT TO BUY ANOTHER ONE UNTIL THIS MT CART IT'S REALLY FULL.
    ANYONE?

  • Anonymous Mar 31, 2014

    Check Cover/Cart

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One of the engineers at Velmex helped me with this one. It turns out that the Maintenance Cartridge has a faulty chip on it.
Unfortunately, I was advised to purchase the cartridge by TCS CAD and Graphics last May when I also purchased a full set of inks. They said it would be best to have it in hand ready for when it ran out. As it is now over 12 months since purchase, they say the warranty has run out (even though its in the box still unused) and will not refund my money. Not at all happy about this.

Martin Lawrence




Posted on Jun 12, 2008

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the maintenance
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the MC-01 from the dealer you buy your ink tanks. The maintenance
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