Question about HTC TyTN Smartphone
I just got a new htc mongul, I ahve charged it but have loaded the cd or anything, I noticed there is just a half white screen with a message that says I should tap and hold firmly .......
I press the menu button, and thr rest of the button, nothing is responding.
I can't even swtich if off.
What could be the possible reason?
The half-white screen is definitely not a good sign. The "hold and tap" screen you see is the alignment screen normally seen at a "fresh" startup.
If this is the PPC6800 Mogul, there is a small pinhole reset button on the bottom of the unit. Using the stylus, push the button, This will "soft reset" the unit.
If this doesn't work, you can try hard resetting it:
1. Press and hold both softkeys on the device. (The soft keys are the buttons to the left and right of the center navigation wheel with the white dots on them) Keep these keys pressed, and at the same time, use the stylus to lightly press and hold the RESET button on the bottom of your device.
2. Release the stylus but keep the softkeys pressed when you see the following message on your device screen:
“Do you want to erase all user data and restore to manufacture default?”
3. Slide open the keyboard, and press R to restore to factory default or press X to exit the hard reset process.
This may take a few tries, as it's hard to hold the buttons and push the reset button.
Posted on Jun 11, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Aug 04, 2014 | Apple iPhone 4S
Feb 23, 2014 | Amazon Kindle 3G
Jan 16, 2014 | Computers & Internet
Oct 18, 2010 | Cell Phones
Sep 13, 2009 | RIM BlackBerry Pearl 8100
Nov 15, 2008 | HTC S710 Smartphone
Aug 25, 2008 | Sony Ericsson W550i Cellular Phone
101 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: