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I am getting a Temporarily not available message

When trying to make a call I get the above message. What is the problem with the phone. There is a dailtone, the configuration is correct

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Is this a home phone? Sounds like you may not have a valid circuit connection. The dialtone is not a 'real' dialtone, it is generated on your digital line from your local equipment. It is for us humans comfort only, as there is no sound when you pick up a digital line. So, there first thing to check is to go into your router and see if your circuit is up and running. It would be helpful to know what type of equipment we're dealing with here - phone type, router, etc.

Posted on Jun 12, 2008

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msg.mwi.2.subscribe=""
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If you are not using a network-based configuration, the phone's settings can be changed via the phone's internal web server. Open a web browser window and enter the phones' IP address, i.e. http://192.168.1.109. The default user is 'Polycom' and the pass '456'. Go to the links at the top for each line you are using and scroll to the bottom, you will see the voicemail settings there. Use the above info to fill in the correct info, save the settings and the phone will reboot.

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I believe that another user has called you and while the phone was ringing, they pressed the message button - and set the lamp.
With the handset still on the cradle, press the message button... read the display. Follow the prompts to cancel or call the message sender.
OR
Pick up the handset, and press the message button. It should call the extension that set the lamp.

The code you refer to is not a standard code. Each vendor or installation is different and the codes can be set how the vendor or site wants them. If the above doesn't work, I suggest you contact the vendor for this info. Or if you have system access, log into the system and find the form Feature Access Codes. Look for the Lamp off code. Dial that code followed by your extension number.

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Oh and next time if you have an issue try restarting the CM service first instead of rebooting the box.

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If still having the same issue, confirm in the router configuration for settings such as SIP proxy, gateway, or application layer or any configuration setting for SIP or VOIP. If any of these do exist, make sure they are turned off as these may only confuse or adversely affect many implementations.

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