Question about Sony Playstation 3 (PS3) Console

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PS3 40gb, no DNS available

I have been attemtping to go on the internet through the use of a wireless device. I am able to get the IP adress part to work but the DNS part always fails. I've tried every way I can think of to fix this problem. I even used a cable and tried it wired, but the same thing happened, I got the IP adress but no DNS. If you know of a way to fix this problem, somone who can, or where I need to go your help would be greatly appreciated, thanks.

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  • 6bam6bam6 Jun 11, 2008

    Yeah I've tried it with both of them. The problem is though that the DNS server I have isn't even working....

  • 6bam6bam6 Jun 11, 2008

    Well, the first time I tried those, it succeeded, but the internet still wasn't working though. Even though it was connected it still said that "An error occurred during the communication with the server. This is a DNS error. (80710102)"......



    Now it isn't even working at all....

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Have you used the automatic settings for the two different connection types (wired and wireless)? You should only need to enter this information if you want to use DNS servers other than the ones provided by your ISP.

You can read more about internet connections on the PS3 with this link: Playstation.net

Posted on Jun 11, 2008

  • Robert Monroe
    Robert Monroe Jun 11, 2008

    I would suggest a free DNS server like OpenDNS

    208.67.222.222 and 208.67.220.220


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1 Answer

I need internet on my dsi


Well, have you done the homework?

1. DSI needs WiFi, ie, wireless internet. Do you have a wireless router or wireless modem router in your place?
2. If yes, have you enabled the wireless radio in the router. This can be done by opening up the router options by typing the IP Address of the router (it should be somewhere written in the router itself) and login. If you don't know the password, google your model number and you will get all information like default ip address, login etc. If possible download the manual from the manufacturer website and go through it to familiarize the options. (If you have an apple router, you will need "airport utility"..google).
3. Once logged in as "admin", look for "wireless" options (Manual will help you), enable "radio", "ssid", note down the ssid name, and for troubleshooting purposes, leave the security "off/disabled". Save/apply changes.
4. Make sure wireless "G" is selected or a mode thats compatible with wireless "G" (go through the options, mostly default option will suffice). If this is in another page, again, save or apply changes.
5. Reboot the router, wait for a couple of minutes till the lights for internet and wireless appears.
6. From DSI, search for available networks, find the ssid name that you have noted down and click connect.
7. Hopefully, it should connect, otherwise, you may have to manually enter DSI IP Adress, subnet mask (255.255.255.0), gateway and dns servers (both router IP Adress). If your router address is, say 192.168.1.1, then give dsi an ip adress 192.168.1.xx where xx is a number between 2 and 255. That is, what ever ur router ip address is, just change the last digits to anything under 255, excluding the router address. Now try again, hopefully everything should be settled.
8. Look into DSI manual to see whether it supports wpa/wpa2 security or just WEP. You may also have to take into consideration any other devices that connect to router wirelessy, like laptops, smart phones, tablets etc. If all of them supports wpa/wpa2, go back to router options and select that security, create password, write it down. Otherwise select "WEP" encrryption. (The point to remember here is the lowest common denominator, ie, if DSI supports only WEP, selecting WPA/WPA2 will be useless, as DSI will not connect, even if it sees the SSID.
9. Save changes, reboot router, wait for lights to steady.
10. From DSI, again select your SSID name from available networks (just to make things easier, shut down DSI, restart to disconnect earlier connections), it will ask for password or both password and security type. If DSi supports WPA/WPA2, and ur security is set as such, and DSI is not connecting, play with the options, if any, like "WPA only", WPA2 only" WPA/WPA2" and try to connect.

You should succeed with this much details. Good luck

Jan 15, 2012 | Nintendo DSi Matte Blue Console

1 Answer

I have a PS3 120GB. Recently installed Hi-Def and wireless in home. The wireless router is not in same room with PS3. Is there a device I can add to the PS3 to enable the wireless features, or does it have...


there is already a built in wireless device for the internet. id say its not working because you need to put your I.P adress, subnet mask, router and DNS numbers into playstation. go to settings on ps3. then network settings. manually install all these numbers. you should be able to get them off your laptop or computer when its connected to the internet. if you cant ring your internet provider to grt them.

Jan 10, 2010 | Sony Playstation 3 (PS3) Console

1 Answer

Why my internet not working


make sure you ahve the proper Ip adress and DNS number and sub net mask numbers an open nat type might help if its wireless like me I have time warner and cant use wireless with out signing up the them

Dec 02, 2009 | Nintendo Wii Console

1 Answer

Get dns error when i try to connect ot internet


Try entering all your info manually, Disable Auto IP,DNS and DHCP on your PS3. If that does not work, many help gurus claim that entering 4.2.2.1 and 4.2.2.2 will work, NO GARUTEE

Aug 16, 2009 | Sony Playstation 3 (PS3) Console

1 Answer

Cant connect to internet


put this # at DNS entry 4.2.2.2 and 4.2.2.1

Dec 26, 2008 | Sony Playstation 3 (PS3) Console

3 Answers

Wireless connection


My PS3 would only connect using WEP encryption , so I had to downgrade my WPA capable router in order to go wireless.

Aug 03, 2008 | Sony Playstation 3 (PS3) Console

1 Answer

I cant get wireless internet!


it might be that your security settings are wrong make sure that you chose the right encryption settings for example wpa or wpa2 if you have a dns issue make sure you can use your wireless with other devices. if cant then reset your access point

Jun 17, 2008 | Sony Playstation 3 (PS3) Console

4 Answers

Signing in


Connect it to your router with an ethernet cable.
Make sure the router is setup correctly to your modem, if you can connect all your devices by ethernet cable to the internet then it's set.
If you are using a wireless connection and if it asks for the WEP or WPA key, make sure that you are entering the correct encryption key. You may want to call your router manufacturer to know the correct key for the wireless connection. FYI, it will say that the wireless network is connected but it will still fail the IP Address.

If you have a wired connection and the IP Address or DNS failed, I suggest you to call your Internet Service Provider to check for the Internet connection and obtain these (static IP address, subnet mask, default gateway, primary DNS server and secondary DNS server). If your Internet is okay, enter the IP settings manually on the console (System > Network Settings > Edit Settings > IP settings).

That should work.

Feb 22, 2008 | Microsoft Xbox 360 Console

1 Answer

Dns error 80710102


Hey peterk18,

First of all, how is your network configured? Are you behind a router? What's it's IP adress, does it act as a DHCP server?

If so try to set up a new network connection and put everything to automatic.. When the routers acts as a DHCP server it will give the PlayStation 3 an IP adress. DNS however is something else. DNS is a system that allows you to browse by a website or hosts name. For example: it allows you to type www.google.com in your browser instead of it's IP.

DNS is essential for Internet. Your router should be your DNS server and your router itself also needs to know a DNS server, this would be the server from your ISP. All these settings are automatically configured via DHCP.

Greetings,

DarkNeogen

Jan 12, 2008 | Sony Playstation 3 (PS3) Console

2 Answers

Ps3 internet


Have you tried to find the settings automatically? Your router may be stopping the ps3 from access it to retrieve the information

Dec 07, 2007 | Sony Playstation 3 (PS3) Console

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