Question about Microsoft Windows Vista Ultimate Edition

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Canon 20D Camera & Vista

My wife has a Canon 20D camera and loaded the software onto her computer which has Microsoft Vista. The computer does not seem to recognise the camera which was not a problem when she had the program on her previous laptop which had Windows XP and even on the Apple Mac. Please advise if there is a patch to resolve this issue?

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It's probably the Canon EOS 20D
go to http://software.canon-europe.com/products/0010131.asp and select windows vista

it's only available for windows vista 32 bit, so it probably doesn't work if you have the 64 bit version

Posted on Jun 11, 2008

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According to Canon, camera communication is supported by Vista, like you have experienced. See:
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HI BRIAN ,,I AM SAGHA CAMERA REPAIRER,I THINK UR PROBLEM OCCURS DUE TO JAMMING OF PLASTIC MOUNT ON THE METAL BODY OF 20D.TRY THIS

1} LUBRICATE THE JUNCTION WHERE LENS GET ATTACHED TO THE BODY WITH KEROSENE THEN TRY TO RELEASE THE LENS.REMOVE THE BATTERY FROM CAMERA ,TRY AND HEAT UP THE JUNCTION WITH HAIR DRYER A LITTLEBIT THEN TRY TO RELEASE THE LENS.

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I have used the Canon Creative 3 program for quite some time, but now have Windows vista and it won't load. Can it be updated for that operating system/


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Hi I have exactly the same problem. I'm running Windows Vista Business as the OS and have installed the disk that came with the camera with no avail.

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I think you're problem might be solved by re-installing your Canon software and then following the instructions about interfacing the camera w/computer.......I'd still go for the reader.

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PS: I'm part of this Canon camera group on MSN. This is one of the better ones. To help solve this problem and any other advice check here. http://groups.msn.com/TheCanonDSLRPhotog...

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I too have a Canon 20D and receive the same message. Zoombrowser works fine with my Canon G3, so the way I get around this problem is by using the other software that came with the 20D called EOS Viewer. This software will download your images every time. You might try sending a note to Canon's support team on the Canon website. They are very quick to respond to all questions and they can probably respond to this question too. Good luck!

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