Question about Dell OptiPlex GX270 PC Desktop

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Sweemissy, i have no ip address on my computer

How do i fix this problem i reinstalled everything on my computer but i cant get on the internet now need help please.....4147634381 or call me

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Sweetmissysu -

There could be any number of issues causing the loss of connectivity - NIC drivers not properly installed/configured, modem/router settings incorrect, etc. I need to get more information from you...

WHen you reinstalled everything, how did you go about doing that? Did you erase/format the hard drive and reinstall Windows, or did you use a Dell recovery CD?

Also, after reinstalling, did you install the network adapter's drivers?

It would be a great help if you could send me a list of problematic system devices. To do this, on your computer:
1. Click Start.
2. Click Run.
3. In the Run dialog, type in "Control Panel" with quotes removed, and click OK.
4. In the Control Panel, open System.
5. At the top of the System Properties screen, you'll see a tab labeled Hardware. Click it.
6. Click the button labeled Device Manager.
7. You should see a list of system devices. In that list, I'll need you to write down and send me all of the devices listed under Other Devices. Also, if you see a category entitled Network Adapters, please send me the names of devices listed in that category.

You can post the list(s) in a response to this thread, and this should give me an idea of what needs to be done on your system.


Posted on Jun 11, 2008


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