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Since installing software for HP PSC 1400 All-in-One series on my new Macbook in April, the setup assistance keeps popping up whenever I startup but I can't seem to satisfy it so have to quit out of it each time. If I click on USB, I can get no further. I can however print from my Macbook but cannot scan. When I try to scan it says scanner not initialised. If I hit the scanner button, the On light flashes for 20 seconds then stops. Do I have to uninstall and reinstall? I thought I had done it correctly. Many thanks, Kay

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You can try by unistalling and reinstalling.
plz post your findings

Posted on Jun 11, 2008

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