Question about Creative Labs ZEN Vision:M Digital Media Player

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Creative zen vision:m v0.0.16

My zen is stuck on recovery mode, isn't recognized by the computer(only charges). i have tried a lot of ways of fixing it that other people say works but nothing has worked. what else is there to do

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  • jcmoody Jul 06, 2008

    MY ZEN V IS STUCK ON RECOVERY MODE. I'VE TRIED NUMEROUS THINGS YO NO AVAIL

  • gromaki Jul 12, 2008

    I have the same problem, my zen is stuck on recovery (rebuilding) mode, isn't recognized by the computer (only
    charges). It seems like it works but it is not recognised by computer so I can't add anything to my zen. Please help!



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I stumbled on a knowledge base on the Creative web-site after I had registered the player; maybe this was not available to me previously.
This player has a Reset button sunk into the base. It needs a prod with the end of a paper clip during the boot up. The resultant Recovery menu gives the option to Format the disc which I've done and successfully loaded my music back again. It is now playing very nicely and hopefully will continue to do so.

I hope this info will help others with the same problem. I t appears that the music files can become corrupted very easily.

Posted on Jun 25, 2008

6 Suggested Answers

ctf1800
  • 4402 Answers

SOURCE: recovery disk mp3 creative zen micro

http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?region=1

Posted on Dec 06, 2007

ctf1800
  • 4402 Answers

SOURCE: Creative Firmware Upgrade Does Not Recognize Zen Micro

do you have media player 11?

Posted on Dec 13, 2007

  • 1 Answer

SOURCE: zen vision m not recognized....

I am having the same problem, it is connected light blinking and not charge, computer is not recognizing it

Posted on Jan 08, 2008

  • 1 Answer

SOURCE: Reloading Firmware on Zen Sleek Photo

This is what I found. Windows Media Player 11 messes it up. All you have to do is uninstall anything Windows Media Player 11 and then run the firmware upgrader. It's some sort of but. You can reinstall WMP when your done installing the firmware. I found it on the creative forum.

Posted on Jan 16, 2008

SOURCE: Zen Vision M not being recognized by pc's

While my Zen is usually recognized by my PC, every few weeks it will not be picked up. This usually lasts from a few hours up to a couple of days, but it always ends up working again without doing anything. At one point, instead of using the creative media explorer, I realized you can also add songs through Windows media player as well, which almost always recognized that my zen is plugged in.

Posted on May 26, 2008

  • 9 Answers

SOURCE: zen vision m not recognized

Same problem. Solved by downgrading Windows Media Player to v.10. Do it through Control Panel and click Remove WMP11 and WMP11 runtime. Restart, connect your player and if not recognized do go to Control Panel=>System=>Hardware tab=>Devices. Find Portable Devices drivers in the menu and click Uninstall MTP device. If still not detected, go to Control Panel=>Detect New Hardware and run that. The player should connect automatically. WMP 11 has a glitch that disallows 3rd party MTP players. Intentional or purposeful? Ask B. Gates.

Posted on Aug 22, 2008

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Stuck in recovery mode


Try downloading the MP3 Player Recovery Tool off of the Creative's web site.

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Hi you can try going to Creative's web site and downloading there Creative MP3 Player Recovery Tool software and what that does is update everything and most of the time it will fix what the problem . I would try that first.

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Creative zen not recognized by computer


I was having the same issues with my Zen Vision M : 30 G. It was not recogznized on any computer, and when I turned it on after having it off for a large amount of time (24 hours), it would rebuild half way before completely turning on.
I did a TON of research and found nothing but I finally got my Zen to work by trial and error.  This is how I did it:
Download the MP3 Recovery tool on the Creative Support Website. Make sure that the MP3 player is at least half charged.   Turn on the mp3 player, holding the on power switch in the ON position. (Very important to hold the Power switch!) While holding down the Power switch, reset the Zen by inserting a small object into the hole at the bottom (thumbtack, wire, earring).  A menu will appear: Clean Up, Format (All), Reload OS/Firmware, and Reboot. I chose Clean Up first and this did not work for me so then I Format.  It will remove all of your data on your Zen.   After Formatting, Reboot your Zen and plug it up to your computer. Run the MP3 recovery tool again.   The Firmware should recognize your Zen, and once installed, so should your computer.
I hope this helps!

Sep 30, 2008 | Creative Labs ZEN Vision:M Digital Media...

1 Answer

Stuck in recovery mode--would love to avoid buying a new mp3


I had the same problem as your and it stopped working yesterday. After search for helps and now it is working again after I reloaded the firmware. But unfortunately everything is gone. You have to reload your musics again. You can try this out: 1) go to creative labs website to download the "Recovery Tool". 2) at Recovery Mode of your zen there are options: Clean Up, Format All, Reload Firmware, and Reboot. Try out Clean Up first if it still not working then try to Format All. After that try the Reload Firmware. After you done the Reload Firmware. 3) Shut down your Zen and try to connect it to your computer. Now your Zen will automaticlly power On and computer will recognize it as a drive. 4) Open the Recovery Tool you have downloaded at creative labs website. This tool will detect your Zen and follow it's instructions: It works with my windows Vista. Well, it works for me, I think it will work for your too. Good Luck!
May God bless.

Jul 15, 2008 | Creative Labs ZEN Vision:M Digital Media...

3 Answers

Firmware problem for zen vision M


I had the same issue with my zen vision m. It was not recognized on any computer (although it would charge) and I noticed that when I turned it on after having it off for any amount of time, the zen would rebuild half way before turning on. 
If this is what is happening with you, then this one solution I found to fix it: 
Download the MP3 Recovery Tool from Creative Support website. Make sure that your Zen is charged at least half.   Turn on your Zen, Holding the power switch in the on position (Very Important!). While holding the Power switch on, Reset the Zen by inserting a small object in the Reset hole on the bottom of the Zen (small objects can include thumbtack, wire, earring, etc...). You will see a menu: Clean Up, Format, Reload OS/Firmware, Reboot. (It is now safe to stop holding the Power switch) I decided to go down the list until something worked.  I ran Clean Up first and that didn't work for me, so I tried Format.  It will remove all of your data. Once Format runs, Reboot the MP3 player and plug it up to the computer. Run MP3 Recovery Tool. The firmware should should install itself on your MP3. Once installed, your computer should recognize the Zen. 
I hope this helps! 

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1 Answer

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Hi you can try going to Creative's website and downloading there Creative MP3 Player Recovery Toolsoftware and what that does is update everything and most of the timeit will fix what the problem . I would try that first.

Ihope this helps

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Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize


If that doesn't fix it try the USB cable

Screen Doesn’t come on anymore
http://www.anythingbutipod.com/forum/showthread.php?t=18859

If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."

Feb 13, 2008 | Creative Labs ZEN Vision:M Digital Media...

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